Ticket Tailor API

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Whether it's your first event ever, or your biggest event yet, Ticket Tailor makes it simple to sell tickets online.

Getting started

Conventions

• The production API is found at: https://api.tickettailor.com.
• All API requests are made via HTTPS. Only TLSv1.2 and higher are supported.
• All data in a response is JSON.
• Clients should include the header - Accept: application/json in their requests.
• Currencies are represented by their [ISO 4217] Currency code (https://www.xe.com/iso4217.php).
• Currency values are always in cents (or equivalent), with no decimals.

Sign up

If you haven't already, create a Ticket Tailor account. When prompted, fill out details to create a box office. Api keys are associated to the box office, meaning an api key can only access data from the box office that issued it.

Authentication

  # We only added a colon at the end of the API key
  # because we do not need to add a password.
  curl -X GET https://api.tickettailor.com/v1/orders \
    -H 'Accept: application/json' \
    -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'

  <?php
  // Example using Guzzle
  $headers = [
      'Accept' => 'application/json',
  ];

  // The second item of the array for the auth option
  // is empty because we do not need to add a password.
  $client = new \GuzzleHttp\Client([
      'auth' => [
          'sk_1000_1000_VGlja2V0VGFpbG9y',
          ''
      ]
  ]);

  try {
      $response = $client->request(
          'GET','https://api.tickettailor.com/v1/orders',
          [
              'headers' => $headers,
          ]
      );
      print_r($response->getBody()->getContents());
  }
  catch (\GuzzleHttp\Exception\BadResponseException $e) {
      // Handle exception or api errors.
      print_r($e->getMessage());
  }

    <?php
    // Example using cURL

    // We only added a colon at the end of the API key
    // because we do not need to add a password.
    $curlHandler = curl_init();
    curl_setopt($curlHandler, CURLOPT_URL, 'https://api.tickettailor.com/v1/orders');
    curl_setopt($curlHandler, CURLOPT_USERPWD, 'sk_1000_1000_VGlja2V0VGFpbG9y:');
    $result = curl_exec($curlHandler);
    curl_close($curlHandler);

require 'rest-client'
require 'json'
headers = {
 'Accept' => 'application/json'
}
# The third parameter is an empty string because we do not need to add a password.
resource = RestClient::Resource.new('https://api.tickettailor.com/v1/orders', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' ) response = resource.get(:headers => headers)
parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}
# The second parameter in the auth option is an empty string because we do not need to add a password.
response = requests.get('https://my.website.com/rest/path', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)
print response.json()

The Ticket Tailor API uses API keys to authenticate requests. You can manage your API keys in your box office settings. Authentication to the API is performed via HTTP Basic Auth. Provide your API key as the basic auth username. You do not need to provide a password.

Pagination

Endpoints which enumerate objects support cursor-based (eg. or_1234) pagination via the starting_after and ending_before parameters. Both parameters take an existing value and return objects in reverse chronological order. If both parameters are provided, only ending_before is used.

Request Arguments
ending_before optional	Returns objects listed before the named object
starting_after optional	Returns objects listed after the named object
limit optional	Limits the number of results per-page. Maximum: 100

Errors

status: integer
error_code: string
message: string

The Ticket Tailor API returns conventional HTTP response codes to indicate the success or failure of an API request. For errors, the response will include additional information about what went wrong, encoded in the response as JSON.

Status	Error code	Message
400	Bad Request	The request was invalid, often due to a missing a required parameter.
401	Unauthorized	Your request was not authenticated correctly.
403	Forbidden	You do not have permission to perform the request.
404	Not Found	The requested resource does not exist.
422	Validation error	A validation error occurred.
429	Too Many Requests	Too many requests hit the API too quickly.
50X	Internal Server Error	An error occurred on Ticket Tailor's end with our API.

Rate limiting

You can make up to 2000 requests per hour to each API. To see your current rate limit status, check the HTTP headers returned by any API request. If you’re running into this error frequently, or think you need a higher rate limit, drop us a line at hi@tickettailor.com.

Header	Name
X-Rate-Limit-Limit	The maximum number of requests that the consumer is permitted to make per hour.
X-Rate-Limit-Remaining	The number of requests remaining in the current rate limit window.
X-Rate-Limit-Reset	The number of seconds left in the current period.
Retry-After	The number of seconds to wait until the rate limit window resets. This is only sent when the rate limit is reached.

Order

List all orders

Code samples

# You can also use wget
curl -X GET /v1/orders \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/orders', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/orders', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/orders', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/orders

Returns a list of orders belonging to box office

Parameters

Name	In	Type	Required	Description
created_at	query	integer	false	Unix timestamp filter that returns items with matched created_at value.
created_at.gt	query	integer	false	Unix timestamp filter that returns items with created_at greater than given value.
created_at.gte	query	integer	false	Unix timestamp filter that returns items with created_at greater than or equal given value.
created_at.lt	query	integer	false	Unix timestamp filter that returns items with created_at less than given value.
created_at.lte	query	integer	false	Unix timestamp filter that returns items with created_at less than or equal given value.
starting_after	query	string	false	A paginator cursor value of object id (e.g. "or_123") that defines place in the list. To fetch next page of results, use the last object id from the current result list, e.g. starting_after=or_223.
ending_before	query	string	false	A paginator cursor value of object id (e.g. "or_123") that defines place in the list. To fetch previous page of results, use the first object id from the current result list, e.g. ending_before=or_123.
limit	query	string	false	The number of items to retrieve
name	query	string	false	The first, last or full name of the buyer
email	query	string	false	The email of the buyer
txn_id	query	string	false	The transaction id
barcode	query	string	false	The ticket barcode
event_id	query	string	false	The event id
event_series_id	query	string	false	The event series id
status	query	string	false	The order status
referral_tag	query	string	false	The tag that tracks where sales originated

Example responses

200 Response

{
  "data": [
    {
      "object": "order",
      "id": "or_737352",
      "buyer_details": {
        "address": {
          "address_1": "The Queen's Walk",
          "address_2": "Bishop's",
          "address_3": "London",
          "postal_code": "SE1 7PB"
        },
        "custom_questions": [],
        "email": "john@example.com",
        "first_name": "John",
        "last_name": "Doe",
        "name": "John Doe",
        "phone": "07123456789"
      },
      "created_at": 1587042691,
      "currency": {
        "base_multiplier": 100,
        "code": "gbp"
      },
      "event_summary": {
        "id": "ev_40980",
        "end_date": {
          "date": "2020-05-01",
          "formatted": "Fri 1 May 2020 10:30 PM",
          "iso": "2020-05-01T22:30:00+01:00",
          "time": "22:30",
          "timezone": "+01:00",
          "unix": 1588368600
        },
        "name": "Hackney Downs 2020 Tulip Festival",
        "start_date": {
          "date": "2020-05-01",
          "formatted": "Fri 1 May 2020 6:00 PM",
          "iso": "2020-05-01T18:00:00+01:00",
          "time": "18:00",
          "timezone": "+01:00",
          "unix": 1588352400
        }
      },
      "issued_tickets": [
        {
          "object": "issued_ticket",
          "id": "it_50198",
          "barcode": "al4R5",
          "barcode_url": "https://www.tickettailor.com/userfiles/cache/barcode/qr/attendee/50198/42bf63ef2a055b91a62f",
          "checked_in": "false",
          "created_at": 1587042697,
          "custom_questions": [],
          "description": "Free ticket",
          "email": "john@example.com",
          "event_id": "ev_40980",
          "reference": "my reference code",
          "full_name": null,
          "first_name": null,
          "last_name": null,
          "status": "valid",
          "source": "api",
          "ticket_type_id": "tt_230656",
          "updated_at": 1587042697,
          "voided_at": null,
          "order_id": "or_737352",
          "qr_code_url": "https://www.tickettailor.com/userfiles/cache/barcode/st/attendee/50198/42bf63ef2a055b91a62f"
        },
        {
          "object": "issued_ticket",
          "id": "it_50199",
          "barcode": "dx2Fv",
          "barcode_url": "https://www.tickettailor.com/userfiles/cache/barcode/qr/attendee/50199/633d33a7ff6eba30a565",
          "checked_in": "false",
          "created_at": 1587042697,
          "custom_questions": [],
          "description": "Free ticket",
          "email": "john@example.com",
          "event_id": "ev_40980",
          "reference": "my reference code",
          "full_name": null,
          "first_name": null,
          "last_name": null,
          "status": "valid",
          "source": "api",
          "ticket_type_id": "tt_230656",
          "updated_at": 1587042697,
          "voided_at": null,
          "order_id": "or_737352",
          "qr_code_url": "https://www.tickettailor.com/userfiles/cache/barcode/st/attendee/50199/633d33a7ff6eba30a565"
        }
      ],
      "line_items": [
        {
          "object": "line_item",
          "id": "li_1505167",
          "booking_fee": 0,
          "description": "Free ticket",
          "type": "ticket",
          "total": 0,
          "value": 0,
          "quantity": 2
        }
      ],
      "marketing_opt_in": null,
      "payment_method": {
        "external_id": "seller222@example.com",
        "id": "pm_6691",
        "instructions": null,
        "name": null,
        "type": "paypal"
      },
      "referral_tag": "website",
      "refund_amount": 0,
      "status": "completed",
      "status_message": null,
      "subtotal": 0,
      "tax": 0,
      "total": 0,
      "txn_id": "ABCD1234"
    }
  ],
  "links": {
    "next": "/v1/orders?starting_after=or_120",
    "previous": "/v1/orders?ending_before=or_100"
  }
}

Response Schema

Status Code 200

Name	Type	Description
» data	[Order]	none
»» object	string	none
»» id	string	A unique identifier for the order
»» buyer_details	object	Information buyer provided in the checkout
»»» address	object	Information about buyer address
»»»» address_1	string¦null	First line of address
»»»» address_2	string¦null	Second line of address
»»»» address_3	string¦null	Third line of address
»»»» postal_code	string¦null	Postal code, zip code or postcode
»»» custom_questions	[object]	Buyer provided answers to custom questions in checkout
»»»» question	string	none
»»»» answer	string¦null	none
»»» email	string	Buyer email address
»»» first_name	string	Buyer first name
»»» last_name	string	Buyer last name
»»» name	string	Buyer full name
»»» phone	string¦null	Buyer phone number
»» created_at	integer	Order creation timestamp
»» currency	object	Information about order currency
»»» code	string	Currency used for purchase
»»» base_multiplier	integer	Base multiplier for conversions
»» event_summary	object	Short event summary this order was made for
»»» id	string	ID of the event order belongs to
»»» name	string	Name of the event
»»» start_date	object	The start date for the event in various formats
»»»» date	string	ISO-8601 date for the start of the event
»»»» formatted	string	A formatted date string for the start of the event
»»»» iso	string	ISO-8601 date and time for the start of the event
»»»» time	string	Time for the start of the event
»»»» timezone	string	Timezone offset for the start of the event
»»»» unix	integer	Unix timestamp for the start of the event
»»» end_date	object	The end date for the event in various formats
»»»» date	string	ISO-8601 date for the end of the event
»»»» formatted	string	A formatted date string for the end of the event
»»»» iso	string	ISO-8601 date and time for the end of the event
»»»» time	string	Time for the end of the event
»»»» timezone	string	Timezone offset for the end of the event
»»»» unix	integer	Unix timestamp for the end of the event
»» issued_tickets	[IssuedTicket]¦null	Issued tickets for order
»»» object	string	none
»»» id	string	A unique identifier for the issued ticket
»»» barcode	string	Barcode text value
»»» barcode_url	string	URL to barcode image
»»» checked_in	string	Returns whether or not issued ticket is checked in
»»» created_at	integer	Timestamp when issued ticket was created
»»» custom_questions	[any]	Buyer provided answers to custom questions in checkout
»»»» question	string	none
»»»» answer	string¦null	none
»»» description	string	none
»»» email	string	The order email address
»»» event_id	string	ID of the event issued ticket belongs to
»»» reference	string¦null	An external reference for imported tickets (via the API or Dashboard)
»»» full_name	string¦null	Full name of attendee
»»» first_name	string¦null	First name of attendee
»»» last_name	string¦null	Last name of attendee
»»» reservation	string¦null	Reservation from seating chart where applicable
»»» status	string	none
»»» source	string¦null	none
»»» ticket_type_id	string	ID of the ticket type
»»» updated_at	integer	Timestamp when issued ticket was last updated
»»» voided_at	integer¦null	Timestamp when issued ticket was voided
»»» order_id	string	A unique identifier for the order
»»» qr_code_url	string	URL to QR code image
»» line_items	[object]	none
»»» object	string	none
»»» id	string	A unique identifier for the basket item
»»» booking_fee	integer	Optional booking fee which is charged per ticket type to the customer and the funds are paid to you. We would recommend charging no more than 10% of the ticket price.
»»» description	string	Basket item description
»»» type	string	ticket is a purchased ticket, transaction_charge is a transaction fee to orders. This is charged once per order as opposed to ticket booking fees which are charged once per ticket. void means ticket was voided after the purchase, tax is sales tax eg. VAT, gift_card is discount or voucher applied and donation is for donating value
»»» total	integer	Total amount including tax for line item
»»» value	integer	Amount without tax
»»» quantity	integer	Amount of line item objects
»» marketing_opt_in	string¦null	Whether the buyer opted in to receive marketing emails
»» payment_method	PaymentMethod	none
»»» external_id	string¦null	A unique identifier for the payment method
»»» id	string¦null	A unique identifier for internal payment methods
»»» type	string	The type of payment method
»»» name	string¦null	Name of the payment method
»»» instructions	string¦null	Instructions for the customer on how to pay. Used for offline payments.
»» refund_amount	integer	none
»» referral_tag	string¦null	A unique tag to track where sales originated
»» status	string	Possible states of the order
»» status_message	string¦null	Message associated with status.
»» subtotal	integer	Sum without tax
»» tax	integer	Tax sum
»» total	integer	Total value of order
»» total_paid	integer	Total amount paid for this order including tax
»» txn_id	string¦null	A unique identifier for the transaction
» links	object	none
»» next	string¦null	none
»» previous	string¦null	none

Enumerated Values

Property	Value
code	gbp
code	usd
code	eur
code	sgd
code	aud
code	brl
code	cad
code	czk
code	dkk
code	hkd
code	huf
code	ils
code	jpy
code	myr
code	mxn
code	nok
code	nzd
code	php
code	pln
code	rub
code	sek
code	chf
code	twd
code	thb
code	try
checked_in	true
checked_in	false
status	valid
status	void
source	api
source	dashboard_import
type	ticket
type	transaction_charge
type	void
type	tax
type	gift_card
type	donation
type	stripe
type	paypal
type	offline
type	operator
type	no_cost
status	completed
status	pending
status	cancelled

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Retrieve an order

Code samples

# You can also use wget
curl -X GET /v1/orders/{order_id} \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/orders/{order_id}', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/orders/{order_id}', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/orders/{order_id}', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/orders/{order_id}

Returns an order belonging to the box office

Parameters

Name	In	Type	Required	Description
order_id	path	string	true	The unique identifier for the order

Example responses

200 Response

{
  "object": "order",
  "id": "or_737352",
  "buyer_details": {
    "address": {
      "address_1": "The Queen's Walk",
      "address_2": "Bishop's",
      "address_3": "London",
      "postal_code": "SE1 7PB"
    },
    "custom_questions": [],
    "email": "john@example.com",
    "first_name": "John",
    "last_name": "Doe",
    "name": "John Doe",
    "phone": "07123456789"
  },
  "created_at": 1587042691,
  "currency": {
    "base_multiplier": 100,
    "code": "gbp"
  },
  "event_summary": {
    "id": "ev_40980",
    "end_date": {
      "date": "2020-05-01",
      "formatted": "Fri 1 May 2020 10:30 PM",
      "iso": "2020-05-01T22:30:00+01:00",
      "time": "22:30",
      "timezone": "+01:00",
      "unix": 1588368600
    },
    "name": "Hackney Downs 2020 Tulip Festival",
    "start_date": {
      "date": "2020-05-01",
      "formatted": "Fri 1 May 2020 6:00 PM",
      "iso": "2020-05-01T18:00:00+01:00",
      "time": "18:00",
      "timezone": "+01:00",
      "unix": 1588352400
    }
  },
  "issued_tickets": [
    {
      "object": "issued_ticket",
      "id": "it_50198",
      "barcode": "al4R5",
      "barcode_url": "https://www.tickettailor.com/userfiles/cache/barcode/qr/attendee/50198/42bf63ef2a055b91a62f",
      "checked_in": "false",
      "created_at": 1587042697,
      "custom_questions": [],
      "description": "Free ticket",
      "email": "john@example.com",
      "event_id": "ev_40980",
      "reference": "my reference code",
      "full_name": null,
      "first_name": null,
      "last_name": null,
      "status": "valid",
      "source": "api",
      "ticket_type_id": "tt_230656",
      "updated_at": 1587042697,
      "voided_at": null,
      "order_id": "or_737352",
      "qr_code_url": "https://www.tickettailor.com/userfiles/cache/barcode/st/attendee/50198/42bf63ef2a055b91a62f"
    },
    {
      "object": "issued_ticket",
      "id": "it_50199",
      "barcode": "dx2Fv",
      "barcode_url": "https://www.tickettailor.com/userfiles/cache/barcode/qr/attendee/50199/633d33a7ff6eba30a565",
      "checked_in": "false",
      "created_at": 1587042697,
      "custom_questions": [],
      "description": "Free ticket",
      "email": "john@example.com",
      "event_id": "ev_40980",
      "reference": "my reference code",
      "full_name": null,
      "first_name": null,
      "last_name": null,
      "status": "valid",
      "source": "api",
      "ticket_type_id": "tt_230656",
      "updated_at": 1587042697,
      "voided_at": null,
      "order_id": "or_737352",
      "qr_code_url": "https://www.tickettailor.com/userfiles/cache/barcode/st/attendee/50199/633d33a7ff6eba30a565"
    }
  ],
  "line_items": [
    {
      "object": "line_item",
      "id": "li_1505167",
      "booking_fee": 0,
      "description": "Free ticket",
      "type": "ticket",
      "total": 0,
      "value": 0,
      "quantity": 2
    }
  ],
  "marketing_opt_in": null,
  "payment_method": {
    "external_id": "seller222@example.com",
    "id": "pm_6691",
    "instructions": null,
    "name": null,
    "type": "paypal"
  },
  "referral_tag": "website",
  "refund_amount": 0,
  "status": "completed",
  "status_message": null,
  "subtotal": 0,
  "tax": 0,
  "total": 0,
  "txn_id": "ABCD1234"
}

Response Schema

Status Code 200

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the order
» buyer_details	object	Information buyer provided in the checkout
»» address	object	Information about buyer address
»»» address_1	string¦null	First line of address
»»» address_2	string¦null	Second line of address
»»» address_3	string¦null	Third line of address
»»» postal_code	string¦null	Postal code, zip code or postcode
»» custom_questions	[object]	Buyer provided answers to custom questions in checkout
»»» question	string	none
»»» answer	string¦null	none
»» email	string	Buyer email address
»» first_name	string	Buyer first name
»» last_name	string	Buyer last name
»» name	string	Buyer full name
»» phone	string¦null	Buyer phone number
» created_at	integer	Order creation timestamp
» currency	object	Information about order currency
»» code	string	Currency used for purchase
»» base_multiplier	integer	Base multiplier for conversions
» event_summary	object	Short event summary this order was made for
»» id	string	ID of the event order belongs to
»» name	string	Name of the event
»» start_date	object	The start date for the event in various formats
»»» date	string	ISO-8601 date for the start of the event
»»» formatted	string	A formatted date string for the start of the event
»»» iso	string	ISO-8601 date and time for the start of the event
»»» time	string	Time for the start of the event
»»» timezone	string	Timezone offset for the start of the event
»»» unix	integer	Unix timestamp for the start of the event
»» end_date	object	The end date for the event in various formats
»»» date	string	ISO-8601 date for the end of the event
»»» formatted	string	A formatted date string for the end of the event
»»» iso	string	ISO-8601 date and time for the end of the event
»»» time	string	Time for the end of the event
»»» timezone	string	Timezone offset for the end of the event
»»» unix	integer	Unix timestamp for the end of the event
» issued_tickets	[IssuedTicket]¦null	Issued tickets for order
»» object	string	none
»» id	string	A unique identifier for the issued ticket
»» barcode	string	Barcode text value
»» barcode_url	string	URL to barcode image
»» checked_in	string	Returns whether or not issued ticket is checked in
»» created_at	integer	Timestamp when issued ticket was created
»» custom_questions	[any]	Buyer provided answers to custom questions in checkout
»»» question	string	none
»»» answer	string¦null	none
»» description	string	none
»» email	string	The order email address
»» event_id	string	ID of the event issued ticket belongs to
»» reference	string¦null	An external reference for imported tickets (via the API or Dashboard)
»» full_name	string¦null	Full name of attendee
»» first_name	string¦null	First name of attendee
»» last_name	string¦null	Last name of attendee
»» reservation	string¦null	Reservation from seating chart where applicable
»» status	string	none
»» source	string¦null	none
»» ticket_type_id	string	ID of the ticket type
»» updated_at	integer	Timestamp when issued ticket was last updated
»» voided_at	integer¦null	Timestamp when issued ticket was voided
»» order_id	string	A unique identifier for the order
»» qr_code_url	string	URL to QR code image
» line_items	[object]	none
»» object	string	none
»» id	string	A unique identifier for the basket item
»» booking_fee	integer	Optional booking fee which is charged per ticket type to the customer and the funds are paid to you. We would recommend charging no more than 10% of the ticket price.
»» description	string	Basket item description
»» type	string	ticket is a purchased ticket, transaction_charge is a transaction fee to orders. This is charged once per order as opposed to ticket booking fees which are charged once per ticket. void means ticket was voided after the purchase, tax is sales tax eg. VAT, gift_card is discount or voucher applied and donation is for donating value
»» total	integer	Total amount including tax for line item
»» value	integer	Amount without tax
»» quantity	integer	Amount of line item objects
» marketing_opt_in	string¦null	Whether the buyer opted in to receive marketing emails
» payment_method	PaymentMethod	none
»» external_id	string¦null	A unique identifier for the payment method
»» id	string¦null	A unique identifier for internal payment methods
»» type	string	The type of payment method
»» name	string¦null	Name of the payment method
»» instructions	string¦null	Instructions for the customer on how to pay. Used for offline payments.
» refund_amount	integer	none
» referral_tag	string¦null	A unique tag to track where sales originated
» status	string	Possible states of the order
» status_message	string¦null	Message associated with status.
» subtotal	integer	Sum without tax
» tax	integer	Tax sum
» total	integer	Total value of order
» total_paid	integer	Total amount paid for this order including tax
» txn_id	string¦null	A unique identifier for the transaction

Enumerated Values

Property	Value
code	gbp
code	usd
code	eur
code	sgd
code	aud
code	brl
code	cad
code	czk
code	dkk
code	hkd
code	huf
code	ils
code	jpy
code	myr
code	mxn
code	nok
code	nzd
code	php
code	pln
code	rub
code	sek
code	chf
code	twd
code	thb
code	try
checked_in	true
checked_in	false
status	valid
status	void
source	api
source	dashboard_import
type	ticket
type	transaction_charge
type	void
type	tax
type	gift_card
type	donation
type	stripe
type	paypal
type	offline
type	operator
type	no_cost
status	completed
status	pending
status	cancelled

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Update an existing order

Code samples

# You can also use wget
curl -X POST /v1/orders/{order_id} \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/orders/{order_id}', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/orders/{order_id}', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/orders/{order_id}', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/orders/{order_id}

Find the existing order by ID and update it

Body parameter

address_1: Test address 1
email: test@test.com
first_name: Test
last_name: User
phone: "+44123456789"
postal_code: SW1 4RT

Parameters

Name	In	Type	Required	Description
order_id	path	string	true	The unique identifier for the order
body	body	object	false	none
» address_1	body	string¦null	false	The first line of the address.
» address_2	body	string¦null	false	The second line of the address.
» address_3	body	string¦null	false	The third line of the address.
» email	body	string¦null	false	Buyer email address
» first_name	body	string¦null	false	Buyer first name
» last_name	body	string¦null	false	Buyer last name
» phone	body	string¦null	false	Buyer phone number
» postal_code	body	string¦null	false	Postal code, zip code or postcode

Example responses

200 Response

{
  "object": "order",
  "id": "or_737352",
  "buyer_details": {
    "address": {
      "address_1": "The Queen's Walk",
      "address_2": "Bishop's",
      "address_3": "London",
      "postal_code": "SE1 7PB"
    },
    "custom_questions": [],
    "email": "john@example.com",
    "first_name": "John",
    "last_name": "Doe",
    "name": "John Doe",
    "phone": "07123456789"
  },
  "created_at": 1587042691,
  "currency": {
    "base_multiplier": 100,
    "code": "gbp"
  },
  "event_summary": {
    "id": "ev_40980",
    "end_date": {
      "date": "2020-05-01",
      "formatted": "Fri 1 May 2020 10:30 PM",
      "iso": "2020-05-01T22:30:00+01:00",
      "time": "22:30",
      "timezone": "+01:00",
      "unix": 1588368600
    },
    "name": "Hackney Downs 2020 Tulip Festival",
    "start_date": {
      "date": "2020-05-01",
      "formatted": "Fri 1 May 2020 6:00 PM",
      "iso": "2020-05-01T18:00:00+01:00",
      "time": "18:00",
      "timezone": "+01:00",
      "unix": 1588352400
    }
  },
  "issued_tickets": [
    {
      "object": "issued_ticket",
      "id": "it_50198",
      "barcode": "al4R5",
      "barcode_url": "https://www.tickettailor.com/userfiles/cache/barcode/qr/attendee/50198/42bf63ef2a055b91a62f",
      "checked_in": "false",
      "created_at": 1587042697,
      "custom_questions": [],
      "description": "Free ticket",
      "email": "john@example.com",
      "event_id": "ev_40980",
      "reference": "my reference code",
      "full_name": null,
      "first_name": null,
      "last_name": null,
      "status": "valid",
      "source": "api",
      "ticket_type_id": "tt_230656",
      "updated_at": 1587042697,
      "voided_at": null,
      "order_id": "or_737352",
      "qr_code_url": "https://www.tickettailor.com/userfiles/cache/barcode/st/attendee/50198/42bf63ef2a055b91a62f"
    },
    {
      "object": "issued_ticket",
      "id": "it_50199",
      "barcode": "dx2Fv",
      "barcode_url": "https://www.tickettailor.com/userfiles/cache/barcode/qr/attendee/50199/633d33a7ff6eba30a565",
      "checked_in": "false",
      "created_at": 1587042697,
      "custom_questions": [],
      "description": "Free ticket",
      "email": "john@example.com",
      "event_id": "ev_40980",
      "reference": "my reference code",
      "full_name": null,
      "first_name": null,
      "last_name": null,
      "status": "valid",
      "source": "api",
      "ticket_type_id": "tt_230656",
      "updated_at": 1587042697,
      "voided_at": null,
      "order_id": "or_737352",
      "qr_code_url": "https://www.tickettailor.com/userfiles/cache/barcode/st/attendee/50199/633d33a7ff6eba30a565"
    }
  ],
  "line_items": [
    {
      "object": "line_item",
      "id": "li_1505167",
      "booking_fee": 0,
      "description": "Free ticket",
      "type": "ticket",
      "total": 0,
      "value": 0,
      "quantity": 2
    }
  ],
  "marketing_opt_in": null,
  "payment_method": {
    "external_id": "seller222@example.com",
    "id": "pm_6691",
    "instructions": null,
    "name": null,
    "type": "paypal"
  },
  "referral_tag": "website",
  "refund_amount": 0,
  "status": "completed",
  "status_message": null,
  "subtotal": 0,
  "tax": 0,
  "total": 0,
  "txn_id": "ABCD1234"
}

Response Schema

Status Code 200

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the order
» buyer_details	object	Information buyer provided in the checkout
»» address	object	Information about buyer address
»»» address_1	string¦null	First line of address
»»» address_2	string¦null	Second line of address
»»» address_3	string¦null	Third line of address
»»» postal_code	string¦null	Postal code, zip code or postcode
»» custom_questions	[object]	Buyer provided answers to custom questions in checkout
»»» question	string	none
»»» answer	string¦null	none
»» email	string	Buyer email address
»» first_name	string	Buyer first name
»» last_name	string	Buyer last name
»» name	string	Buyer full name
»» phone	string¦null	Buyer phone number
» created_at	integer	Order creation timestamp
» currency	object	Information about order currency
»» code	string	Currency used for purchase
»» base_multiplier	integer	Base multiplier for conversions
» event_summary	object	Short event summary this order was made for
»» id	string	ID of the event order belongs to
»» name	string	Name of the event
»» start_date	object	The start date for the event in various formats
»»» date	string	ISO-8601 date for the start of the event
»»» formatted	string	A formatted date string for the start of the event
»»» iso	string	ISO-8601 date and time for the start of the event
»»» time	string	Time for the start of the event
»»» timezone	string	Timezone offset for the start of the event
»»» unix	integer	Unix timestamp for the start of the event
»» end_date	object	The end date for the event in various formats
»»» date	string	ISO-8601 date for the end of the event
»»» formatted	string	A formatted date string for the end of the event
»»» iso	string	ISO-8601 date and time for the end of the event
»»» time	string	Time for the end of the event
»»» timezone	string	Timezone offset for the end of the event
»»» unix	integer	Unix timestamp for the end of the event
» issued_tickets	[IssuedTicket]¦null	Issued tickets for order
»» object	string	none
»» id	string	A unique identifier for the issued ticket
»» barcode	string	Barcode text value
»» barcode_url	string	URL to barcode image
»» checked_in	string	Returns whether or not issued ticket is checked in
»» created_at	integer	Timestamp when issued ticket was created
»» custom_questions	[any]	Buyer provided answers to custom questions in checkout
»»» question	string	none
»»» answer	string¦null	none
»» description	string	none
»» email	string	The order email address
»» event_id	string	ID of the event issued ticket belongs to
»» reference	string¦null	An external reference for imported tickets (via the API or Dashboard)
»» full_name	string¦null	Full name of attendee
»» first_name	string¦null	First name of attendee
»» last_name	string¦null	Last name of attendee
»» reservation	string¦null	Reservation from seating chart where applicable
»» status	string	none
»» source	string¦null	none
»» ticket_type_id	string	ID of the ticket type
»» updated_at	integer	Timestamp when issued ticket was last updated
»» voided_at	integer¦null	Timestamp when issued ticket was voided
»» order_id	string	A unique identifier for the order
»» qr_code_url	string	URL to QR code image
» line_items	[object]	none
»» object	string	none
»» id	string	A unique identifier for the basket item
»» booking_fee	integer	Optional booking fee which is charged per ticket type to the customer and the funds are paid to you. We would recommend charging no more than 10% of the ticket price.
»» description	string	Basket item description
»» type	string	ticket is a purchased ticket, transaction_charge is a transaction fee to orders. This is charged once per order as opposed to ticket booking fees which are charged once per ticket. void means ticket was voided after the purchase, tax is sales tax eg. VAT, gift_card is discount or voucher applied and donation is for donating value
»» total	integer	Total amount including tax for line item
»» value	integer	Amount without tax
»» quantity	integer	Amount of line item objects
» marketing_opt_in	string¦null	Whether the buyer opted in to receive marketing emails
» payment_method	PaymentMethod	none
»» external_id	string¦null	A unique identifier for the payment method
»» id	string¦null	A unique identifier for internal payment methods
»» type	string	The type of payment method
»» name	string¦null	Name of the payment method
»» instructions	string¦null	Instructions for the customer on how to pay. Used for offline payments.
» refund_amount	integer	none
» referral_tag	string¦null	A unique tag to track where sales originated
» status	string	Possible states of the order
» status_message	string¦null	Message associated with status.
» subtotal	integer	Sum without tax
» tax	integer	Tax sum
» total	integer	Total value of order
» total_paid	integer	Total amount paid for this order including tax
» txn_id	string¦null	A unique identifier for the transaction

Enumerated Values

Property	Value
code	gbp
code	usd
code	eur
code	sgd
code	aud
code	brl
code	cad
code	czk
code	dkk
code	hkd
code	huf
code	ils
code	jpy
code	myr
code	mxn
code	nok
code	nzd
code	php
code	pln
code	rub
code	sek
code	chf
code	twd
code	thb
code	try
checked_in	true
checked_in	false
status	valid
status	void
source	api
source	dashboard_import
type	ticket
type	transaction_charge
type	void
type	tax
type	gift_card
type	donation
type	stripe
type	paypal
type	offline
type	operator
type	no_cost
status	completed
status	pending
status	cancelled

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Event

List all events

Code samples

# You can also use wget
curl -X GET /v1/events \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/events', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/events', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/events', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/events

Returns a list of events belonging to the box office

Parameters

Name	In	Type	Required	Description
start_at	query	integer	false	Unix timestamp filter that returns items with matched start_at value.
start_at.gt	query	integer	false	Unix timestamp filter that returns items with start_at greater than given value.
start_at.gte	query	integer	false	Unix timestamp filter that returns items with start_at greater than or equal given value.
start_at.lt	query	integer	false	Unix timestamp filter that returns items with start_at less than given value.
start_at.lte	query	integer	false	Unix timestamp filter that returns items with start_at less than or equal given value.
end_at	query	integer	false	Unix timestamp filter that returns items with matched end_at value.
end_at.gt	query	integer	false	Unix timestamp filter that returns items with end_at greater than given value.
end_at.gte	query	integer	false	Unix timestamp filter that returns items with end_at greater than or equal given value.
end_at.lt	query	integer	false	Unix timestamp filter that returns items with end_at less than given value.
end_at.lte	query	integer	false	Unix timestamp filter that returns items with end_at less than or equal given value.
starting_after	query	string	false	A paginator cursor value of object id (e.g. "or_123") that defines place in the list. To fetch next page of results, use the last object id from the current result list, e.g. starting_after=or_223.
ending_before	query	string	false	A paginator cursor value of object id (e.g. "or_123") that defines place in the list. To fetch previous page of results, use the first object id from the current result list, e.g. ending_before=or_123.
limit	query	string	false	The number of items to retrieve
status	query	string	false	A comma separated list of event series status. (e.g. draft,published)

Example responses

200 Response

{
  "data": [
    {
      "object": "event",
      "id": "ev_1",
      "access_code": null,
      "call_to_action": "Buy tickets / Join the guestlist",
      "created_at": 1583771084,
      "currency": "gbp",
      "description": null,
      "end": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 10:30 PM",
        "iso": "2020-05-01T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1588368600
      },
      "hidden": "false",
      "images": {
        "header": "https://d37ecpm5it19bz.cloudfront.net/c_crop,dpr_1.0,h_1921,q_100,w_1922,x_479,y_0/c_scale,g_center,h_326,q_85,w_1024/v1/stitching/userfiles/acfi9eknr1vur6wguu5s.jpg",
        "thumbnail": "https://d37ecpm5it19bz.cloudfront.net/c_crop,dpr_1.0,h_1921,q_100,w_1922,x_479,y_0/c_scale,h_108,q_85,w_108/v1/stitching/userfiles/acfi9eknr1vur6wguu5s.jpg"
      },
      "name": "Hackney Downs 2020 Tulip Festival",
      "online_event": "false",
      "payment_methods": [
        {
          "external_id": null,
          "id": "pm_6687",
          "instructions": "Pay when you arrive to festival",
          "name": "Pay on the door",
          "type": "offline"
        },
        {
          "external_id": "seller222@example.com",
          "id": "pm_6691",
          "instructions": null,
          "name": null,
          "type": "paypal"
        }
      ],
      "private": "false",
      "start": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 6:00 PM",
        "iso": "2020-05-01T18:00:00+01:00",
        "time": "18:00",
        "timezone": "+01:00",
        "unix": 1588352400
      },
      "status": "published",
      "ticket_groups": [
        {
          "id": "tg_21099",
          "max_per_order": null,
          "name": "April 20th",
          "sort_order": 50050,
          "ticket_ids": [
            "tt_230625",
            "tt_230626"
          ]
        },
        {
          "id": "tg_21100",
          "max_per_order": null,
          "name": "April 21st",
          "sort_order": 50100,
          "ticket_ids": [
            "tt_230631",
            "tt_230632"
          ]
        }
      ],
      "ticket_types": [
        {
          "object": "ticket_type",
          "id": "tt_230625",
          "access_code": null,
          "booking_fee": 0,
          "description": null,
          "group_id": "tg_21099",
          "max_per_order": 100,
          "min_per_order": 1,
          "name": "4.20 Adult (13-61) - Presale",
          "price": 800,
          "status": "hidden",
          "sort_order": 50050,
          "type": "paid",
          "quantity": 10000,
          "quantity_held": 0,
          "quantity_issued": 5000,
          "quantity_total": 15000
        },
        {
          "object": "ticket_type",
          "id": "tt_230626",
          "access_code": null,
          "booking_fee": 0,
          "description": null,
          "group_id": "tg_21099",
          "max_per_order": 100,
          "min_per_order": 1,
          "name": "4.20 Senior (62+) - Presale",
          "price": 600,
          "status": "on_sale",
          "sort_order": 50051,
          "type": "paid",
          "quantity": 10000,
          "quantity_held": 0,
          "quantity_issued": 2000,
          "quantity_total": 12000
        },
        {
          "object": "ticket_type",
          "id": "tt_230631",
          "access_code": null,
          "booking_fee": 0,
          "description": null,
          "group_id": "tg_21100",
          "max_per_order": 100,
          "min_per_order": 1,
          "name": "4.21 Adult (13-61) - Presale",
          "price": 800,
          "status": "on_sale",
          "sort_order": 50100,
          "type": "paid",
          "quantity": 10000,
          "quantity_held": 0,
          "quantity_issued": 4000,
          "quantity_total": 14000
        },
        {
          "object": "ticket_type",
          "id": "tt_230632",
          "access_code": null,
          "booking_fee": 0,
          "description": null,
          "group_id": "tg_21100",
          "max_per_order": 100,
          "min_per_order": 1,
          "name": "4.21 Senior (62+) - Presale",
          "price": 600,
          "status": "on_sale",
          "sort_order": 50101,
          "type": "paid",
          "quantity": 10000,
          "quantity_held": 0,
          "quantity_issued": 1000,
          "quantity_total": 11000
        }
      ],
      "tickets_available": "true",
      "timezone": "Europe/London",
      "total_holds": 0,
      "total_issued_tickets": 2,
      "total_orders": 1,
      "unavailable": "false",
      "unavailable_status": null,
      "url": "https://www.tickettailor.com/events/flowerfestival/40980",
      "venue": {
        "name": null,
        "postal_code": null
      }
    }
  ],
  "links": {
    "next": "/v1/events?starting_after=ev_123",
    "previous": "/v1/events?ending_before=ev_100"
  }
}

Response Schema

Status Code 200

Name	Type	Description
» data	[Event]	none
»» object	string	none
»» id	string	A unique identifier for the event
»» access_code	string¦null	Code to access a protected event
»» call_to_action	string	Call to action text used on the event page
»» created_at	integer	none
»» currency	string	Information about the currency the event is configured to use
»» description	string¦null	Description of the event
»» end	object	none
»»» date	string	ISO-8601 date for the end of the event
»»» formatted	string	A formatted date string for the end of the event
»»» iso	string	ISO-8601 date and time for the end of the event
»»» time	string	Time of the end of the event
»»» timezone	string	Timezone offset for the end of the event
»»» unix	integer	Unix timestamp for for the end of the event
»» event_series_id	string	Recurring events are grouped by an event_series_id
»» hidden	string	True, if event is set to hidden
»» images	object	Images that have been uploaded to this event
»»» header	string	Image URL of the header image used on your event page
»»» thumbnail	string	Image URL of the thumbnail used on your event page
»» name	string	Name of the event
»» online_event	string	Returns whether or not the event is online
»» payment_methods	[any]	none
»»» external_id	string	A unique identifier for the payment method
»»» id	string	A unique identifier for internal payment methods
»»» type	string	The type of payment method
»»» name	string	Name of the payment method
»»» instructions	string	Instructions for the customer on how to pay. Used for offline payments.
»» private	string	Returns whether or not the event is private
»» start	object	none
»»» date	string	ISO-8601 date for the start of the event
»»» formatted	string	A formatted date string for the start of the event
»»» iso	string	ISO-8601 date and time for the start of the event
»»» time	string	Time of the start of the event
»»» timezone	string	Timezone offset for the start of the event
»»» unix	integer	Unix timestamp for the start of the event
»» status	string	Status of the event
»» ticket_groups	[any]	none
»»» id	string	A unique ticket group identifier
»»» max_per_order	integer	Maximum number of ticket types that this group can sell
»»» name	string	Name of the ticket types group
»»» sort_order	integer	Sort index of the group in the UI
»»» ticket_ids	[any]	Unique identifiers of ticket type ids that belong to this group
»»»» id	string	none
»» ticket_types	[TicketType]¦null	none
»»» object	string	none
»»» id	string	A unique identifier for the ticket type
»»» access_code	string¦null	Code to access a hidden ticket
»»» booking_fee	integer	Optional booking fee which is charged per ticket type to the customer and the funds are paid to you. We would recommend charging no more than 10% of the ticket price.
»»» description	string¦null	none
»»» group_id	string¦null	ID of the group this ticket type belongs to
»»» has_overrides	string	Specifies whether the ticket type has overrides
»»» max_per_order	integer	Maximum number of ticket types you can select per order
»»» min_per_order	integer	Minimum number of ticket types you can select per order
»»» name	string	Name of the ticket type
»»» override_id	string	The ID of the override associated with the ticket type
»»» price	integer	Cost of the ticket type
»»» status	string	Status of the ticket type
»»» sort_order	integer	Sort index of ticket type in the UI
»»» type	string	none
»»» quantity	integer	Number available for purchase
»»» quantity_held	integer	Number held
»»» quantity_issued	integer	Number issued
»»» quantity_total	integer	Total number including issued and still available
»» tickets_available	string¦null	Are there any ticket types available?
»» timezone	string	TZ format timezone string
»» total_holds	integer	Total number of holds
»» total_issued_tickets	integer	Total number of issued tickets
»» total_orders	integer	Total number of orders
»» unavailable	string	True, if event is set to unavailable
»» unavailable_status	string¦null	optional custom status message when event is set to be unavailable
»» url	string	Event page URL
»» venue	object	none
»»» name	string	Name of the venue
»»» postal_code	string	Postal code of the venue
» links	object	none
»» next	string¦null	none
»» previous	string¦null	none

Enumerated Values

Property	Value
currency	gbp
currency	usd
currency	eur
currency	sgd
currency	aud
currency	brl
currency	cad
currency	czk
currency	dkk
currency	hkd
currency	huf
currency	ils
currency	jpy
currency	myr
currency	mxn
currency	nok
currency	nzd
currency	php
currency	pln
currency	rub
currency	sek
currency	chf
currency	twd
currency	thb
currency	try
hidden	true
hidden	false
online_event	true
online_event	false
type	stripe
type	paypal
type	offline
private	true
private	false
status	draft
status	published
status	sales_closed
has_overrides	true
has_overrides	false
status	on_sale
status	sold_out
status	unavailable
status	hidden
status	admin_only
status	locked
type	paid
type	free
tickets_available	true
tickets_available	false
unavailable	true
unavailable	false

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Retrieve an event

Code samples

# You can also use wget
curl -X GET /v1/events/{event_id} \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/events/{event_id}', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/events/{event_id}', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/events/{event_id}', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/events/{event_id}

Returns an event belonging to the box office

Parameters

Name	In	Type	Required	Description
event_id	path	string	true	The unique identifier for the event

Example responses

200 Response

{
  "object": "event",
  "id": "ev_1",
  "access_code": null,
  "call_to_action": "Buy tickets / Join the guestlist",
  "created_at": 1583771084,
  "currency": "gbp",
  "description": null,
  "end": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 10:30 PM",
    "iso": "2020-05-01T22:30:00+01:00",
    "time": "22:30",
    "timezone": "+01:00",
    "unix": 1588368600
  },
  "hidden": "false",
  "images": {
    "header": "https://d37ecpm5it19bz.cloudfront.net/c_crop,dpr_1.0,h_1921,q_100,w_1922,x_479,y_0/c_scale,g_center,h_326,q_85,w_1024/v1/stitching/userfiles/acfi9eknr1vur6wguu5s.jpg",
    "thumbnail": "https://d37ecpm5it19bz.cloudfront.net/c_crop,dpr_1.0,h_1921,q_100,w_1922,x_479,y_0/c_scale,h_108,q_85,w_108/v1/stitching/userfiles/acfi9eknr1vur6wguu5s.jpg"
  },
  "name": "Hackney Downs 2020 Tulip Festival",
  "online_event": "false",
  "payment_methods": [
    {
      "external_id": null,
      "id": "pm_6687",
      "instructions": "Pay when you arrive to festival",
      "name": "Pay on the door",
      "type": "offline"
    },
    {
      "external_id": "seller222@example.com",
      "id": "pm_6691",
      "instructions": null,
      "name": null,
      "type": "paypal"
    }
  ],
  "private": "false",
  "start": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 6:00 PM",
    "iso": "2020-05-01T18:00:00+01:00",
    "time": "18:00",
    "timezone": "+01:00",
    "unix": 1588352400
  },
  "status": "published",
  "ticket_groups": [
    {
      "id": "tg_21099",
      "max_per_order": null,
      "name": "April 20th",
      "sort_order": 50050,
      "ticket_ids": [
        "tt_230625",
        "tt_230626"
      ]
    },
    {
      "id": "tg_21100",
      "max_per_order": null,
      "name": "April 21st",
      "sort_order": 50100,
      "ticket_ids": [
        "tt_230631",
        "tt_230632"
      ]
    }
  ],
  "ticket_types": [
    {
      "object": "ticket_type",
      "id": "tt_230625",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21099",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.20 Adult (13-61) - Presale",
      "price": 800,
      "status": "hidden",
      "sort_order": 50050,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 5000,
      "quantity_total": 15000
    },
    {
      "object": "ticket_type",
      "id": "tt_230626",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21099",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.20 Senior (62+) - Presale",
      "price": 600,
      "status": "on_sale",
      "sort_order": 50051,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 2000,
      "quantity_total": 12000
    },
    {
      "object": "ticket_type",
      "id": "tt_230631",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21100",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.21 Adult (13-61) - Presale",
      "price": 800,
      "status": "on_sale",
      "sort_order": 50100,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 4000,
      "quantity_total": 14000
    },
    {
      "object": "ticket_type",
      "id": "tt_230632",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21100",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.21 Senior (62+) - Presale",
      "price": 600,
      "status": "on_sale",
      "sort_order": 50101,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 1000,
      "quantity_total": 11000
    }
  ],
  "tickets_available": "true",
  "timezone": "Europe/London",
  "total_holds": 0,
  "total_issued_tickets": 2,
  "total_orders": 1,
  "unavailable": "false",
  "unavailable_status": null,
  "url": "https://www.tickettailor.com/events/flowerfestival/40980",
  "venue": {
    "name": null,
    "postal_code": null
  }
}

Response Schema

Status Code 200

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the event
» access_code	string¦null	Code to access a protected event
» call_to_action	string	Call to action text used on the event page
» created_at	integer	none
» currency	string	Information about the currency the event is configured to use
» description	string¦null	Description of the event
» end	object	none
»» date	string	ISO-8601 date for the end of the event
»» formatted	string	A formatted date string for the end of the event
»» iso	string	ISO-8601 date and time for the end of the event
»» time	string	Time of the end of the event
»» timezone	string	Timezone offset for the end of the event
»» unix	integer	Unix timestamp for for the end of the event
» event_series_id	string	Recurring events are grouped by an event_series_id
» hidden	string	True, if event is set to hidden
» images	object	Images that have been uploaded to this event
»» header	string	Image URL of the header image used on your event page
»» thumbnail	string	Image URL of the thumbnail used on your event page
» name	string	Name of the event
» online_event	string	Returns whether or not the event is online
» payment_methods	[any]	none
»» external_id	string	A unique identifier for the payment method
»» id	string	A unique identifier for internal payment methods
»» type	string	The type of payment method
»» name	string	Name of the payment method
»» instructions	string	Instructions for the customer on how to pay. Used for offline payments.
» private	string	Returns whether or not the event is private
» start	object	none
»» date	string	ISO-8601 date for the start of the event
»» formatted	string	A formatted date string for the start of the event
»» iso	string	ISO-8601 date and time for the start of the event
»» time	string	Time of the start of the event
»» timezone	string	Timezone offset for the start of the event
»» unix	integer	Unix timestamp for the start of the event
» status	string	Status of the event
» ticket_groups	[any]	none
»» id	string	A unique ticket group identifier
»» max_per_order	integer	Maximum number of ticket types that this group can sell
»» name	string	Name of the ticket types group
»» sort_order	integer	Sort index of the group in the UI
»» ticket_ids	[any]	Unique identifiers of ticket type ids that belong to this group
»»» id	string	none
» ticket_types	[TicketType]¦null	none
»» object	string	none
»» id	string	A unique identifier for the ticket type
»» access_code	string¦null	Code to access a hidden ticket
»» booking_fee	integer	Optional booking fee which is charged per ticket type to the customer and the funds are paid to you. We would recommend charging no more than 10% of the ticket price.
»» description	string¦null	none
»» group_id	string¦null	ID of the group this ticket type belongs to
»» has_overrides	string	Specifies whether the ticket type has overrides
»» max_per_order	integer	Maximum number of ticket types you can select per order
»» min_per_order	integer	Minimum number of ticket types you can select per order
»» name	string	Name of the ticket type
»» override_id	string	The ID of the override associated with the ticket type
»» price	integer	Cost of the ticket type
»» status	string	Status of the ticket type
»» sort_order	integer	Sort index of ticket type in the UI
»» type	string	none
»» quantity	integer	Number available for purchase
»» quantity_held	integer	Number held
»» quantity_issued	integer	Number issued
»» quantity_total	integer	Total number including issued and still available
» tickets_available	string¦null	Are there any ticket types available?
» timezone	string	TZ format timezone string
» total_holds	integer	Total number of holds
» total_issued_tickets	integer	Total number of issued tickets
» total_orders	integer	Total number of orders
» unavailable	string	True, if event is set to unavailable
» unavailable_status	string¦null	optional custom status message when event is set to be unavailable
» url	string	Event page URL
» venue	object	none
»» name	string	Name of the venue
»» postal_code	string	Postal code of the venue

Enumerated Values

Property	Value
currency	gbp
currency	usd
currency	eur
currency	sgd
currency	aud
currency	brl
currency	cad
currency	czk
currency	dkk
currency	hkd
currency	huf
currency	ils
currency	jpy
currency	myr
currency	mxn
currency	nok
currency	nzd
currency	php
currency	pln
currency	rub
currency	sek
currency	chf
currency	twd
currency	thb
currency	try
hidden	true
hidden	false
online_event	true
online_event	false
type	stripe
type	paypal
type	offline
private	true
private	false
status	draft
status	published
status	sales_closed
has_overrides	true
has_overrides	false
status	on_sale
status	sold_out
status	unavailable
status	hidden
status	admin_only
status	locked
type	paid
type	free
tickets_available	true
tickets_available	false
unavailable	true
unavailable	false

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Issued ticket

List all issued tickets

Code samples

# You can also use wget
curl -X GET /v1/issued_tickets \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/issued_tickets', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/issued_tickets', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/issued_tickets', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/issued_tickets

Returns all issued tickets

Parameters

Name	In	Type	Required	Description
event_id	query	integer	false	The numeric ID of the event to filter issued tickets for
order_id	query	integer	false	The numeric ID of the order to filter issued tickets for
barcode	query	string	false	The barcode of the issued ticket (event_id must also be specified)
name	query	string	false	The name of the person attending an event
email	query	string	false	The email of the person attending an event
status	query	string	false	The status of the issued ticket
created_at	query	integer	false	Unix timestamp filter that returns items with matched created_at value.
created_at.gt	query	integer	false	Unix timestamp filter that returns items with created_at greater than given value.
created_at.gte	query	integer	false	Unix timestamp filter that returns items with created_at greater than or equal given value.
created_at.lt	query	integer	false	Unix timestamp filter that returns items with created_at less than given value.
created_at.lte	query	integer	false	Unix timestamp filter that returns items with created_at less than or equal given value.
starting_after	query	string	false	A paginator cursor value of object id (e.g. "or_123") that defines place in the list. To fetch next page of results, use the last object id from the current result list, e.g. starting_after=or_223.
ending_before	query	string	false	A paginator cursor value of object id (e.g. "or_123") that defines place in the list. To fetch previous page of results, use the first object id from the current result list, e.g. ending_before=or_123.
limit	query	string	false	The number of items to retrieve

Enumerated Values

Parameter	Value
status	valid
status	voided

Example responses

200 Response

{
  "data": [
    {
      "object": "issued_ticket",
      "id": "it_50198",
      "barcode": "al4R5",
      "barcode_url": "https://www.tickettailor.com/userfiles/cache/barcode/qr/attendee/50198/42bf63ef2a055b91a62f",
      "checked_in": "false",
      "created_at": 1587042697,
      "custom_questions": [],
      "description": "Free ticket",
      "email": "john@example.com",
      "event_id": "ev_40980",
      "reference": "my reference code",
      "full_name": null,
      "first_name": null,
      "last_name": null,
      "status": "valid",
      "source": "api",
      "ticket_type_id": "tt_230656",
      "updated_at": 1587042697,
      "voided_at": null,
      "order_id": "or_737352",
      "qr_code_url": "https://www.tickettailor.com/userfiles/cache/barcode/st/attendee/50198/42bf63ef2a055b91a62f"
    }
  ],
  "links": {
    "next": "/v1/events/{event_id}/issued_tickets?starting_after=it_120",
    "previous": "/v1/events/{event_id}/issued_tickets?ending_before=it_100"
  }
}

Response Schema

Status Code 200

Name	Type	Description
» data	[IssuedTicket]	none
»» object	string	none
»» id	string	A unique identifier for the issued ticket
»» barcode	string	Barcode text value
»» barcode_url	string	URL to barcode image
»» checked_in	string	Returns whether or not issued ticket is checked in
»» created_at	integer	Timestamp when issued ticket was created
»» custom_questions	[any]	Buyer provided answers to custom questions in checkout
»»» question	string	none
»»» answer	string¦null	none
»» description	string	none
»» email	string	The order email address
»» event_id	string	ID of the event issued ticket belongs to
»» reference	string¦null	An external reference for imported tickets (via the API or Dashboard)
»» full_name	string¦null	Full name of attendee
»» first_name	string¦null	First name of attendee
»» last_name	string¦null	Last name of attendee
»» reservation	string¦null	Reservation from seating chart where applicable
»» status	string	none
»» source	string¦null	none
»» ticket_type_id	string	ID of the ticket type
»» updated_at	integer	Timestamp when issued ticket was last updated
»» voided_at	integer¦null	Timestamp when issued ticket was voided
»» order_id	string	A unique identifier for the order
»» qr_code_url	string	URL to QR code image
» links	object	none
»» next	string¦null	none
»» previous	string¦null	none

Enumerated Values

Property	Value
checked_in	true
checked_in	false
status	valid
status	void
source	api
source	dashboard_import

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Issue a ticket

Code samples

# You can also use wget
curl -X POST /v1/issued_tickets \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/issued_tickets', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/issued_tickets', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/issued_tickets', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/issued_tickets

Creates a new ticket for an event, without an associated order, from the available inventory of the specified event/ticket type. This will NOT send an email to the recipient with the issued ticket details. The request will fail if no tickets are available to fulfil the request, or the ticket type is a 'seated' type (uses a seating chart).

Body parameter

event_id: ev_1
ticket_type_id: tt_230656
email: john@example.com
full_name: John Doe

Parameters

Name	In	Type	Required	Description
body	body	object	true	none
» event_id	body	string	true	Event identifier
» ticket_type_id	body	string	true	ID of the ticket type
» full_name	body	string	true	The full name of the person attending the event
» email	body	string	false	The email of the person attending the event
» barcode	body	string	false	The barcode (ticket code) of the issued ticket (if empty, a barcode will be generated).
» reference	body	string	false	An external reference for this issued ticket (e.g order number in external system)

Example responses

201 Response

{
  "data": [
    {
      "object": "issued_ticket",
      "id": "it_50198",
      "barcode": "al4R5",
      "barcode_url": "https://www.tickettailor.com/userfiles/cache/barcode/qr/attendee/50198/42bf63ef2a055b91a62f",
      "checked_in": "false",
      "created_at": 1587042697,
      "custom_questions": [],
      "description": "Free ticket",
      "email": "john@example.com",
      "event_id": "ev_40980",
      "reference": "my reference code",
      "full_name": null,
      "first_name": null,
      "last_name": null,
      "status": "valid",
      "source": "api",
      "ticket_type_id": "tt_230656",
      "updated_at": 1587042697,
      "voided_at": null,
      "order_id": "or_737352",
      "qr_code_url": "https://www.tickettailor.com/userfiles/cache/barcode/st/attendee/50198/42bf63ef2a055b91a62f"
    }
  ]
}

Response Schema

Status Code 201

Name	Type	Description
» data	[IssuedTicket]	none
»» object	string	none
»» id	string	A unique identifier for the issued ticket
»» barcode	string	Barcode text value
»» barcode_url	string	URL to barcode image
»» checked_in	string	Returns whether or not issued ticket is checked in
»» created_at	integer	Timestamp when issued ticket was created
»» custom_questions	[any]	Buyer provided answers to custom questions in checkout
»»» question	string	none
»»» answer	string¦null	none
»» description	string	none
»» email	string	The order email address
»» event_id	string	ID of the event issued ticket belongs to
»» reference	string¦null	An external reference for imported tickets (via the API or Dashboard)
»» full_name	string¦null	Full name of attendee
»» first_name	string¦null	First name of attendee
»» last_name	string¦null	Last name of attendee
»» reservation	string¦null	Reservation from seating chart where applicable
»» status	string	none
»» source	string¦null	none
»» ticket_type_id	string	ID of the ticket type
»» updated_at	integer	Timestamp when issued ticket was last updated
»» voided_at	integer¦null	Timestamp when issued ticket was voided
»» order_id	string	A unique identifier for the order
»» qr_code_url	string	URL to QR code image

Enumerated Values

Property	Value
checked_in	true
checked_in	false
status	valid
status	void
source	api
source	dashboard_import

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Retrieve an issued ticket

Code samples

# You can also use wget
curl -X GET /v1/issued_tickets/{issued_ticket_id} \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/issued_tickets/{issued_ticket_id}', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/issued_tickets/{issued_ticket_id}', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/issued_tickets/{issued_ticket_id}', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/issued_tickets/{issued_ticket_id}

Returns an issued ticket

Parameters

Name	In	Type	Required	Description
issued_ticket_id	path	string	true	The unique identifier for the issued ticket

Example responses

200 Response

{
  "object": "issued_ticket",
  "id": "it_50198",
  "barcode": "al4R5",
  "barcode_url": "https://www.tickettailor.com/userfiles/cache/barcode/qr/attendee/50198/42bf63ef2a055b91a62f",
  "checked_in": "false",
  "created_at": 1587042697,
  "custom_questions": [],
  "description": "Free ticket",
  "email": "john@example.com",
  "event_id": "ev_40980",
  "reference": "my reference code",
  "full_name": null,
  "first_name": null,
  "last_name": null,
  "status": "valid",
  "source": "api",
  "ticket_type_id": "tt_230656",
  "updated_at": 1587042697,
  "voided_at": null,
  "order_id": "or_737352",
  "qr_code_url": "https://www.tickettailor.com/userfiles/cache/barcode/st/attendee/50198/42bf63ef2a055b91a62f"
}

Response Schema

Status Code 200

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the issued ticket
» barcode	string	Barcode text value
» barcode_url	string	URL to barcode image
» checked_in	string	Returns whether or not issued ticket is checked in
» created_at	integer	Timestamp when issued ticket was created
» custom_questions	[any]	Buyer provided answers to custom questions in checkout
»» question	string	none
»» answer	string¦null	none
» description	string	none
» email	string	The order email address
» event_id	string	ID of the event issued ticket belongs to
» reference	string¦null	An external reference for imported tickets (via the API or Dashboard)
» full_name	string¦null	Full name of attendee
» first_name	string¦null	First name of attendee
» last_name	string¦null	Last name of attendee
» reservation	string¦null	Reservation from seating chart where applicable
» status	string	none
» source	string¦null	none
» ticket_type_id	string	ID of the ticket type
» updated_at	integer	Timestamp when issued ticket was last updated
» voided_at	integer¦null	Timestamp when issued ticket was voided
» order_id	string	A unique identifier for the order
» qr_code_url	string	URL to QR code image

Enumerated Values

Property	Value
checked_in	true
checked_in	false
status	valid
status	void
source	api
source	dashboard_import

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Void an issued ticket

Code samples

# You can also use wget
curl -X POST /v1/issued_tickets/{issued_ticket_id}/void \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/issued_tickets/{issued_ticket_id}/void', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/issued_tickets/{issued_ticket_id}/void', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/issued_tickets/{issued_ticket_id}/void', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/issued_tickets/{issued_ticket_id}/void

Mark an issued ticket as voided. This action is irreversible. This will only mark the ticket as voided (no longer valid) and will not cancel an entire order or issue a refund. Learn more about voiding an issued ticket.

Parameters

Name	In	Type	Required	Description
issued_ticket_id	path	string	true	The unique identifier for the issued ticket

Example responses

200 Response

{
  "id": "it_123",
  "object": "issued_ticket",
  "voided": true
}

Response Schema

Status Code 200

Name	Type	Description
» id	string	ID of the voided ticket
» object	string	none
» voided	string	Voiding operation successful or not

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Ping

Ping server

Code samples

# You can also use wget
curl -X GET /v1/ping \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/ping', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/ping', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/ping', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/ping

Checks if server is responsive

Example responses

200 Response

{
  "version": "pong"
}

Response Schema

Status Code 200

Name	Type	Description
» version	string	none

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Discount code

Get list of discounts

Code samples

# You can also use wget
curl -X GET /v1/discounts \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/discounts', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/discounts', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/discounts', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/discounts

Returns the paginated list of links for the discounts, filtered by code and limit

Parameters

Name	In	Type	Required	Description
limit	query	string	false	The number of items to retrieve
code	query	string	false	A string representing the discount code filter

Example responses

200 Response

{
  "data": [
    {
      "object": "discount",
      "id": "di_123",
      "code": "discount_test123",
      "max_redemptions": 5,
      "name": "Test discount",
      "price": 540,
      "ticket_types": [
        "tt_123",
        "tt_456",
        "tt_78"
      ],
      "times_redeemed": 3,
      "type": "fixed_amount"
    },
    {
      "object": "discount",
      "id": "di_234",
      "code": "discount_test123",
      "expires": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 10:30 PM",
        "iso": "2020-05-01T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1588368600
      },
      "max_redemptions": 2,
      "name": "Another test discount",
      "price_percent": 5,
      "ticket_types": [],
      "times_redeemed": 2,
      "type": "percentage"
    }
  ],
  "links": {
    "next": "/v1/discounts?starting_after=di_123",
    "previous": "/v1/discounts?ending_before=di_234"
  }
}

Response Schema

Status Code 200

Name	Type	Description
» data	[object]	none
» links	object	none
»» next	string¦null	none
»» previous	string¦null	none

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Create new discount code

Code samples

# You can also use wget
curl -X POST /v1/discounts \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/discounts', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/discounts', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/discounts', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/discounts

Creates a new discount code that can be used on checkout.

Body parameter

code: discount_test123
expires: 1588368600
max_redemptions: 5
name: Test discount
price: 540
ticket_types:
  - tt_123
  - tt_456
  - tt_78
type: fixed_amount

Parameters

Name	In	Type	Required	Description
body	body	object	true	none
» booking_fee	body	integer¦null	false	Booking fee amount in cents. Could be null.
» booking_fee_percent	body	integer¦null	false	Percent of the booking fee. Could be null.
» code	body	string	true	Discount code
» expires	body	integer¦null	false	Discount code's expiry date as Unix timestamp
» max_redemptions	body	integer¦null	true	The maximum number of times this discount can be used.
» name	body	string	true	A descriptive name given to the discount
» price	body	integer¦null	false	Price in cents. Could be null.
» price_percent	body	integer¦null	false	Percent of the price. Could be null.
» ticket_types	body	[string]	false	An array of associated ticket types.
» type	body	string	true	Type of discount. Either a fixed amount or a percentage

Enumerated Values

Parameter	Value
» type	fixed_amount
» type	percentage

Example responses

201 Response

{
  "object": "discount",
  "id": "di_123",
  "code": "discount_test123",
  "expires": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 10:30 PM",
    "iso": "2020-05-01T22:30:00+01:00",
    "time": "22:30",
    "timezone": "+01:00",
    "unix": 1588368600
  },
  "max_redemptions": 5,
  "name": "Test discount",
  "price": 540,
  "ticket_types": [
    "tt_78",
    "tt_123",
    "tt_456"
  ],
  "times_redeemed": 3,
  "type": "fixed_amount"
}

Response Schema

Status Code 201

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the discount
» booking_fee	integer¦null	Booking fee amount in cents. Could be null.
» booking_fee_percent	integer¦null	Percent of the booking fee. Could be null.
» code	string	Discount code
» expires	object¦null	Discount code's expiry date
»» date	string	ISO-8601 date for the start of the event
»» formatted	string	A formatted date string for the start of the event
»» iso	string	ISO-8601 date and time for the start of the event
»» time	string	Time for the start of the event
»» timezone	string	Timezone offset for the start of the event
»» unix	integer	Unix timestamp for the start of the event
» max_redemptions	integer¦null	The maximum number of times this discount can be used.
» name	string	A descriptive name given to the discount
» price	integer¦null	Price in cents. Could be null.
» price_percent	integer¦null	Percent of the price. Could be null.
» ticket_types	[string]	An array of associated ticket types.
» times_redeemed	integer¦null	The number of times that the discount was used
» type	string	Type of discount. Either a fixed amount or a percentage

Enumerated Values

Property	Value
type	fixed_amount
type	percentage

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

View single discount

Code samples

# You can also use wget
curl -X GET /v1/discounts/{discount_id} \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/discounts/{discount_id}', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/discounts/{discount_id}', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/discounts/{discount_id}', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/discounts/{discount_id}

Find the existing discount by ID and view it

Parameters

Name	In	Type	Required	Description
discount_id	path	string	true	The unique identifier for the existing discount

Example responses

200 Response

{
  "object": "discount",
  "id": "di_123",
  "code": "discount_test123",
  "expires": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 10:30 PM",
    "iso": "2020-05-01T22:30:00+01:00",
    "time": "22:30",
    "timezone": "+01:00",
    "unix": 1588368600
  },
  "max_redemptions": 5,
  "name": "Test discount",
  "price": 540,
  "ticket_types": [
    "tt_78",
    "tt_123",
    "tt_456"
  ],
  "times_redeemed": 3,
  "type": "fixed_amount"
}

Response Schema

Status Code 200

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the discount
» booking_fee	integer¦null	Booking fee amount in cents. Could be null.
» booking_fee_percent	integer¦null	Percent of the booking fee. Could be null.
» code	string	Discount code
» expires	object¦null	Discount code's expiry date
»» date	string	ISO-8601 date for the start of the event
»» formatted	string	A formatted date string for the start of the event
»» iso	string	ISO-8601 date and time for the start of the event
»» time	string	Time for the start of the event
»» timezone	string	Timezone offset for the start of the event
»» unix	integer	Unix timestamp for the start of the event
» max_redemptions	integer¦null	The maximum number of times this discount can be used.
» name	string	A descriptive name given to the discount
» price	integer¦null	Price in cents. Could be null.
» price_percent	integer¦null	Percent of the price. Could be null.
» ticket_types	[string]	An array of associated ticket types.
» times_redeemed	integer¦null	The number of times that the discount was used
» type	string	Type of discount. Either a fixed amount or a percentage

Enumerated Values

Property	Value
type	fixed_amount
type	percentage

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Update an existing discount

Code samples

# You can also use wget
curl -X POST /v1/discounts/{discount_id} \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/discounts/{discount_id}', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/discounts/{discount_id}', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/discounts/{discount_id}', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/discounts/{discount_id}

Find the existing discount by ID and update it

Body parameter

code: discount_test123
expires: 1588368600
max_redemptions: 5
name: Test discount
price: 540
ticket_types:
  tt_123: "1"
  tt_456: "0"
  tt_78: ""
type: fixed_amount

Parameters

Name	In	Type	Required	Description
discount_id	path	string	true	The unique identifier for the existing discount
body	body	object	false	none
» booking_fee	body	integer¦null	false	Booking fee amount in cents. Could be null.
» booking_fee_percent	body	integer¦null	false	Percent of the booking fee. Could be null.
» code	body	string	false	Discount code
» expires	body	integer¦null	false	Discount code's expiry date as Unix timestamp
» max_redemptions	body	integer¦null	false	The maximum number of times this discount can be used.
» name	body	string	false	A descriptive name given to the discount
» price	body	integer¦null	false	Price in cents. Could be null.
» price_percent	body	integer¦null	false	Percent of the price. Could be null.
» ticket_types	body	object	false	An array of associated ticket types.
»» additionalProperties	body	string	false	none
»»» ticket_type_id	body	string	false	none
»»» discount_association	body	string	false	'1' = add to discount, '0' = remove from discount, '' = do nothing
» type	body	string	false	Type of discount. Either a fixed amount or a percentage

Enumerated Values

Parameter	Value
» type	fixed_amount
» type	percentage

Example responses

200 Response

{
  "object": "discount",
  "id": "di_123",
  "code": "discount_test123",
  "expires": "2022-10-22 14:15:16",
  "face_value_amount": 540,
  "max_redemptions": 5,
  "name": "Test discount",
  "ticket_types": [
    "tt_123",
    "tt_78"
  ],
  "times_redeemed": 3,
  "type": "fixed_amount"
}

default Response

{
  "status": 0,
  "error_code": "string",
  "message": "string",
  "errors": [
    {
      "field": "string",
      "messages": [
        "string"
      ]
    }
  ]
}

Response Schema

Status Code 200

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the discount
» booking_fee	integer¦null	Booking fee amount in cents. Could be null.
» booking_fee_percent	integer¦null	Percent of the booking fee. Could be null.
» code	string	Discount code
» expires	object¦null	Discount code's expiry date
»» date	string	ISO-8601 date for the start of the event
»» formatted	string	A formatted date string for the start of the event
»» iso	string	ISO-8601 date and time for the start of the event
»» time	string	Time for the start of the event
»» timezone	string	Timezone offset for the start of the event
»» unix	integer	Unix timestamp for the start of the event
» max_redemptions	integer¦null	The maximum number of times this discount can be used.
» name	string	A descriptive name given to the discount
» price	integer¦null	Price in cents. Could be null.
» price_percent	integer¦null	Percent of the price. Could be null.
» ticket_types	[string]	An array of associated ticket types.
» times_redeemed	integer¦null	The number of times that the discount was used
» type	string	Type of discount. Either a fixed amount or a percentage

Enumerated Values

Property	Value
type	fixed_amount
type	percentage

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Delete a discount by its ID

Code samples

# You can also use wget
curl -X DELETE /v1/discounts/{discount_id} \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('DELETE','/v1/discounts/{discount_id}', [
        'headers' => $headers,
         => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/discounts/{discount_id}', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.delete(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.delete('/v1/discounts/{discount_id}', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

DELETE /v1/discounts/{discount_id}

Delete an existing discount. This action is irreversible. The discount will be permanently removed.

Parameters

Name	In	Type	Required	Description
discount_id	path	string	true	The unique identifier for the existing discount

Example responses

200 Response

{
  "id": "di_123",
  "object": "discount",
  "deleted": true
}

Response Schema

Status Code 200

Name	Type	Description
» id	string	ID of the deleted discount
» object	string	none
» deleted	string	Delete operation successful

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Voucher

Get list of vouchers

Code samples

# You can also use wget
curl -X GET /v1/vouchers \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/vouchers', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/vouchers', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/vouchers', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/vouchers

Returns the paginated list of the vouchers

Parameters

Name	In	Type	Required	Description
limit	query	string	false	The number of items to retrieve
expiry_date	query	integer	false	Unix timestamp filter that returns items with matched expiry_date value.
expiry_date.gt	query	integer	false	Unix timestamp filter that returns items with expiry_date greater than the given value.
expiry_date.gte	query	integer	false	Unix timestamp filter that returns items with expiry_date greater than or equal to the given value.
expiry_date.lt	query	integer	false	Unix timestamp filter that returns items with expiry_date less than given value.
expiry_date.lte	query	integer	false	Unix timestamp filter that returns items with expiry_date less than or equal given value.
created_at	query	integer	false	Unix timestamp filter that returns items with matched created_at value.
created_at.gt	query	integer	false	Unix timestamp filter that returns items with created_at greater than given value.
created_at.gte	query	integer	false	Unix timestamp filter that returns items with created_at greater than or equal given value.
created_at.lt	query	integer	false	Unix timestamp filter that returns items with created_at less than given value.
created_at.lte	query	integer	false	Unix timestamp filter that returns items with created_at less than or equal given value.

Example responses

200 Response

{
  "data": [
    {
      "object": "voucher",
      "id": "vo_123",
      "available_codes": 7,
      "event_series_ids": [
        "es_123",
        "es_234",
        "es_345"
      ],
      "expiry": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 10:30 PM",
        "iso": "2020-05-01T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1588368600
      },
      "name": "Test Voucher",
      "total_codes": 25,
      "value": 540
    },
    {
      "object": "voucher",
      "id": "vo_234",
      "available_codes": 1,
      "expiry": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 10:30 PM",
        "iso": "2020-05-01T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1588368600
      },
      "name": "Another Test Voucher",
      "total_codes": 12,
      "value": 300
    }
  ],
  "links": {
    "next": "/v1/vouchers?starting_after=vo_123",
    "previous": "/v1/vouchers?ending_before=vo_234"
  }
}

Response Schema

Status Code 200

Name	Type	Description
» data	[object]	none
»» object	string	none
»» id	string	A unique identifier for the voucher
»» available_codes	integer	The number of unused voucher codes belonging to the voucher
»» event_series_ids	[string]	List of event series IDs
»» expiry	object¦null	Voucher's expiry date
»»» date	string	ISO-8601 date for the start of the event
»»» formatted	string	A formatted date string for the start of the event
»»» iso	string	ISO-8601 date and time for the start of the event
»»» time	string	Time for the start of the event
»»» timezone	string	Timezone offset for the start of the event
»»» unix	integer	Unix timestamp for the start of the event
»» name	string	A descriptive name given to the voucher
»» total_codes	integer	Total number of voucher codes belonging to the voucher
»» value	integer	The integer value in cents given to the voucher
» links	object	none
»» next	string¦null	none
»» previous	string¦null	none

Create new voucher and voucher codes

Code samples

# You can also use wget
curl -X POST /v1/vouchers \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/vouchers', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/vouchers', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/vouchers', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/vouchers

Creates a new voucher and the associated voucher codes, if given.

Body parameter

codes:
  - testCode1
  - testCode2
event_series_ids:
  - es_1
  - es_2
expiry: 1588368600
name: Test voucher with codes
value: 540

Parameters

Name	In	Type	Required	Description
body	body	object	true	none
» codes	body	[string]	true	An array of associated voucher codes.
» event_series_ids	body	[string]	false	An array of associated event series IDs
» expiry	body	integer	true	Voucher's expiry date as Unix timestamp.
» name	body	string	true	A descriptive name given to the voucher
» value	body	integer	true	Voucher value in cents.

Example responses

201 Response

{
  "object": "voucher",
  "id": "vo_123",
  "available_codes": 7,
  "event_series_ids": [
    "es_123",
    "es_234",
    "es_345"
  ],
  "expiry": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 10:30 PM",
    "iso": "2020-05-01T22:30:00+01:00",
    "time": "22:30",
    "timezone": "+01:00",
    "unix": 1588368600
  },
  "name": "Test Voucher",
  "total_codes": 25,
  "value": 540
}

Response Schema

Status Code 201

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the voucher
» available_codes	integer	The number of unused voucher codes belonging to the voucher
» event_series_ids	[string]	List of event series IDs
» expiry	object¦null	Voucher's expiry date
»» date	string	ISO-8601 date for the start of the event
»» formatted	string	A formatted date string for the start of the event
»» iso	string	ISO-8601 date and time for the start of the event
»» time	string	Time for the start of the event
»» timezone	string	Timezone offset for the start of the event
»» unix	integer	Unix timestamp for the start of the event
» name	string	A descriptive name given to the voucher
» total_codes	integer	Total number of voucher codes belonging to the voucher
» value	integer	The integer value in cents given to the voucher

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

View single voucher

Code samples

# You can also use wget
curl -X GET /v1/vouchers/{voucher_id} \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/vouchers/{voucher_id}', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/vouchers/{voucher_id}', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/vouchers/{voucher_id}', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/vouchers/{voucher_id}

Find the existing voucher by ID and view it

Parameters

Name	In	Type	Required	Description
voucher_id	path	string	true	The unique identifier for the existing voucher

Example responses

200 Response

{
  "object": "voucher",
  "id": "vo_123",
  "available_codes": 7,
  "event_series_ids": [
    "es_123",
    "es_234",
    "es_345"
  ],
  "expiry": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 10:30 PM",
    "iso": "2020-05-01T22:30:00+01:00",
    "time": "22:30",
    "timezone": "+01:00",
    "unix": 1588368600
  },
  "name": "Test Voucher",
  "total_codes": 25,
  "value": 540
}

Response Schema

Status Code 200

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the voucher
» available_codes	integer	The number of unused voucher codes belonging to the voucher
» event_series_ids	[string]	List of event series IDs
» expiry	object¦null	Voucher's expiry date
»» date	string	ISO-8601 date for the start of the event
»» formatted	string	A formatted date string for the start of the event
»» iso	string	ISO-8601 date and time for the start of the event
»» time	string	Time for the start of the event
»» timezone	string	Timezone offset for the start of the event
»» unix	integer	Unix timestamp for the start of the event
» name	string	A descriptive name given to the voucher
» total_codes	integer	Total number of voucher codes belonging to the voucher
» value	integer	The integer value in cents given to the voucher

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Update an existing voucher

Code samples

# You can also use wget
curl -X POST /v1/vouchers/{voucher_id} \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/vouchers/{voucher_id}', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/vouchers/{voucher_id}', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/vouchers/{voucher_id}', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/vouchers/{voucher_id}

Find the existing voucher by ID and update its name. If any voucher codes are given, create new voucher codes and associate them with the voucher

Body parameter

codes:
  - testCode1
  - testCode2
event_series_ids:
  es_1: "1"
  es_2: "0"
  es_3: ""
expiry: 1588368600
name: Test voucher with codes
value: 540

Parameters

Name	In	Type	Required	Description
voucher_id	path	string	true	The unique identifier for the existing voucher
body	body	object	false	none
» codes	body	[string]¦null	false	An array of associated voucher codes.
» event_series_ids	body	object	false	An array of associated event series IDs
»» additionalProperties	body	string	false	none
»»» event_series_id	body	string	false	none
»»» voucher_association	body	string	false	'1' = add to voucher, '0' = remove from voucher, '' = do nothing
» expiry	body	integer¦null	false	Voucher's expiry date as Unix timestamp.
» name	body	string¦null	false	A descriptive name given to the voucher
» value	body	integer¦null	false	Voucher value in cents.

Example responses

201 Response

{
  "object": "voucher",
  "id": "vo_123",
  "available_codes": 7,
  "event_series_ids": [
    "es_123",
    "es_234",
    "es_345"
  ],
  "expiry": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 10:30 PM",
    "iso": "2020-05-01T22:30:00+01:00",
    "time": "22:30",
    "timezone": "+01:00",
    "unix": 1588368600
  },
  "name": "Test Voucher",
  "total_codes": 25,
  "value": 540
}

Response Schema

Status Code 201

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the voucher
» available_codes	integer	The number of unused voucher codes belonging to the voucher
» event_series_ids	[string]	List of event series IDs
» expiry	object¦null	Voucher's expiry date
»» date	string	ISO-8601 date for the start of the event
»» formatted	string	A formatted date string for the start of the event
»» iso	string	ISO-8601 date and time for the start of the event
»» time	string	Time for the start of the event
»» timezone	string	Timezone offset for the start of the event
»» unix	integer	Unix timestamp for the start of the event
» name	string	A descriptive name given to the voucher
» total_codes	integer	Total number of voucher codes belonging to the voucher
» value	integer	The integer value in cents given to the voucher

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Delete a voucher by its ID

Code samples

# You can also use wget
curl -X DELETE /v1/vouchers/{voucher_id} \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('DELETE','/v1/vouchers/{voucher_id}', [
        'headers' => $headers,
         => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/vouchers/{voucher_id}', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.delete(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.delete('/v1/vouchers/{voucher_id}', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

DELETE /v1/vouchers/{voucher_id}

Delete an existing voucher and its associated voucher codes. This action is irreversible. The voucher and its voucher codes will be permanently removed.

Parameters

Name	In	Type	Required	Description
voucher_id	path	string	true	The unique identifier for the existing voucher

Example responses

200 Response

{
  "id": "vo_123",
  "object": "voucher",
  "deleted": true
}

Response Schema

Status Code 200

Name	Type	Description
» id	string	ID of the deleted voucher
» object	string	none
» deleted	string	Delete operation successful

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Get the list of voucher codes for the given voucher ID

Code samples

# You can also use wget
curl -X GET /v1/vouchers/{voucher_id}/codes \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/vouchers/{voucher_id}/codes', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/vouchers/{voucher_id}/codes', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/vouchers/{voucher_id}/codes', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/vouchers/{voucher_id}/codes

Returns the paginated list of voucher codes for the given voucher ID

Parameters

Name	In	Type	Required	Description
voucher_id	path	string	true	The unique identifier for the existing voucher
limit	query	string	false	The number of items to retrieve
expiry_date	query	integer	false	Unix timestamp filter that returns items with matched expiry_date value.
expiry_date.gt	query	integer	false	Unix timestamp filter that returns items with expiry_date greater than the given value.
expiry_date.gte	query	integer	false	Unix timestamp filter that returns items with expiry_date greater than or equal to the given value.
expiry_date.lt	query	integer	false	Unix timestamp filter that returns items with expiry_date less than given value.
expiry_date.lte	query	integer	false	Unix timestamp filter that returns items with expiry_date less than or equal given value.
created_at	query	integer	false	Unix timestamp filter that returns items with matched created_at value.
created_at.gt	query	integer	false	Unix timestamp filter that returns items with created_at greater than given value.
created_at.gte	query	integer	false	Unix timestamp filter that returns items with created_at greater than or equal given value.
created_at.lt	query	integer	false	Unix timestamp filter that returns items with created_at less than given value.
created_at.lte	query	integer	false	Unix timestamp filter that returns items with created_at less than or equal given value.

Example responses

200 Response

{
  "data": [
    {
      "object": "voucher_code",
      "id": "vc_123",
      "code": "Test Voucher Code",
      "expiry": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 10:30 PM",
        "iso": "2020-05-01T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1588368600
      },
      "used": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 10:30 PM",
        "iso": "2020-05-01T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1588368600
      },
      "value": 540,
      "voucher_id": "vo_123456"
    },
    {
      "object": "voucher_code",
      "id": "vc_345",
      "code": "Second Test Voucher Code",
      "expiry": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 10:30 PM",
        "iso": "2020-05-01T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1588368600
      },
      "used": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 10:30 PM",
        "iso": "2020-05-01T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1588368600
      },
      "value": 350,
      "voucher_id": "vo_123456"
    }
  ],
  "links": {
    "next": "/v1/vouchers/vo_123456/codes?starting_after=vc_123",
    "previous": "/v1/vouchers/vo_123456/codes?ending_before=vc_321"
  }
}

Response Schema

Status Code 200

Name	Type	Description
» data	[object]	none
»» object	string	none
»» id	string	A unique identifier for the voucher code
»» code	string	A descriptive name given to the voucher code
»» expiry	object	Voucher code's expiry date
»»» date	string	ISO-8601 date for the start of the event
»»» formatted	string	A formatted date string for the start of the event
»»» iso	string	ISO-8601 date and time for the start of the event
»»» time	string	Time for the start of the event
»»» timezone	string	Timezone offset for the start of the event
»»» unix	integer	Unix timestamp for the start of the event
»» used	object¦null	Voucher code's used date
»»» date	string	ISO-8601 date for the start of the event
»»» formatted	string	A formatted date string for the start of the event
»»» iso	string	ISO-8601 date and time for the start of the event
»»» time	string	Time for the start of the event
»»» timezone	string	Timezone offset for the start of the event
»»» unix	integer	Unix timestamp for the start of the event
»» value	integer	The integer value in cents given to the voucher code
»» voucher_id	string	A unique identifier of the voucher that the code belongs To
» links	object	none
»» next	string¦null	none
»» previous	string¦null	none

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Voucher code

Void a voucher code

Code samples

# You can also use wget
curl -X POST /v1/vouchers/{voucher_id}/codes/{voucher_code_id}/void \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/vouchers/{voucher_id}/codes/{voucher_code_id}/void', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/vouchers/{voucher_id}/codes/{voucher_code_id}/void', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/vouchers/{voucher_id}/codes/{voucher_code_id}/void', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/vouchers/{voucher_id}/codes/{voucher_code_id}/void

Mark an existing voucher code as voided. This action is irreversible. This will only mark one voucher code as voided, and will not impact the other related codes.

Parameters

Name	In	Type	Required	Description
voucher_id	path	string	true	The unique identifier for the voucher
voucher_code_id	path	string	true	The unique identifier for the voucher code

Example responses

200 Response

{
  "id": "vc_123",
  "object": "voucher_code",
  "voided": true
}

Response Schema

Status Code 200

Name	Type	Description
» id	string	ID of the voided voucher code
» object	string	none
» voided	string	Voiding operation successful or not

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Check in

Create a new check in

Code samples

# You can also use wget
curl -X POST /v1/check_ins \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/check_ins', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/check_ins', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/check_ins', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/check_ins

Creates a new check in from a user

Body parameter

check_in_at: 1657204364
issued_ticket_id: it_123
quantity: 1

Parameters

Name	In	Type	Required	Description
body	body	object	true	none
» check_in_at	body	integer	false	Unix timestamp for when the device checked the issued ticket. If not provided, our system will default to the current Unix timestamp.
» issued_ticket_id	body	string	true	Issued ticket identifier
» quantity	body	integer	true	-1 for check out, 1 for check in

Enumerated Values

Parameter	Value
» quantity	-1
» quantity	1

Example responses

201 Response

{
  "object": "check_in",
  "id": "ci_123",
  "checkin_at": 1580211492,
  "created_at": 1580211492,
  "event_id": "ev_40980",
  "issued_ticket_id": "it_50199",
  "quantity": 1
}

Response Schema

Status Code 201

Name	Type	Description
» object	string	none
» id	string	none
» checkin_at	integer	Timestamp of when the ticket is checked in or out
» created_at	integer	Check in creation timestamp
» event_id	string	The ID of the associated event
» issued_ticket_id	string	The ID of the associated ticket that is to be checked in or out
» quantity	integer	in=1, out=-1

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Get list of check ins

Code samples

# You can also use wget
curl -X GET /v1/check_ins \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('GET','/v1/check_ins', [
        'headers' => $headers,
        'json' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

resource = RestClient::Resource.new('/v1/check_ins', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.get(:headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Accept': 'application/json'
}

response = requests.get('/v1/check_ins', auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

GET /v1/check_ins

Returns the paginated list of checkins, filtered by limit, event ID, issued ticket ID, check in timestamp and the created timestamp.

Parameters

Name	In	Type	Required	Description
limit	query	string	false	The number of items to retrieve
event_id	query	string	false	A string representing the event ID
issued_ticket_id	query	string	false	A string representing the issued ticket ID
created_at	query	integer	false	Unix timestamp filter that returns items with matched created_at value.
created_at.gt	query	integer	false	Unix timestamp filter that returns items with created_at greater than given value.
created_at.gte	query	integer	false	Unix timestamp filter that returns items with created_at greater than or equal given value.
created_at.lt	query	integer	false	Unix timestamp filter that returns items with created_at less than given value.
created_at.lte	query	integer	false	Unix timestamp filter that returns items with created_at less than or equal given value.
check_in_at	query	integer	false	Unix timestamp filter that returns items with matched check_in_at value.
check_in_at.gt	query	integer	false	Unix timestamp filter that returns items with check_in_at greater than the given value.
check_in_at.gte	query	integer	false	Unix timestamp filter that returns items with check_in_at greater than or equal to the given value.
check_in_at.lt	query	integer	false	Unix timestamp filter that returns items with check_in_at less than given value.
check_in_at.lte	query	integer	false	Unix timestamp filter that returns items with check_in_at less than or equal given value.

Example responses

200 Response

{
  "data": [
    {
      "object": "check_in",
      "id": "ci_123",
      "checkin_at": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 10:30 PM",
        "iso": "2020-05-01T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1588368600
      },
      "created_at": {
        "date": "2020-05-01",
        "formatted": "Fri 1 May 2020 10:30 PM",
        "iso": "2020-05-01T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1588368600
      },
      "event_id": "ev_40980",
      "issued_ticket_id": "it_50199",
      "quantity": 1
    },
    {
      "object": "check_in",
      "id": "ci_456",
      "checkin_at": {
        "date": "2022-07-12",
        "formatted": "Tue 12 Jul 2022 10:30 PM",
        "iso": "2022-07-12T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1657610827
      },
      "created_at": {
        "date": "2022-07-12",
        "formatted": "Tue 12 Jul 2022 10:30 PM",
        "iso": "2022-07-12T22:30:00+01:00",
        "time": "22:30",
        "timezone": "+01:00",
        "unix": 1657610827
      },
      "event_id": "ev_40980",
      "issued_ticket_id": "it_50245",
      "quantity": -1
    }
  ],
  "links": {
    "next": "/v1/check_ins?starting_after=ci_123",
    "previous": "/v1/check_ins?ending_before=ci_234"
  }
}

Response Schema

Status Code 200

Name	Type	Description
» data	[object]	none
»» object	string	none
»» id	string	none
»» checkin_at	integer	Timestamp of when the ticket is checked in or out
»» created_at	integer	Check in creation timestamp
»» event_id	string	The ID of the associated event
»» issued_ticket_id	string	The ID of the associated ticket that is to be checked in or out
»» quantity	integer	in=1, out=-1
» links	object	none
»» next	string¦null	none
»» previous	string¦null	none

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Event series

Create a new event series

Code samples

# You can also use wget
curl -X POST /v1/event_series \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/event_series', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/event_series', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/event_series', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/event_series

Creates a new event series

Body parameter

currency: gbp
description: null
name: Hackney Downs 2020 Tulip Festival
postal_code: SW1 3BR
venue: Hackney Downs gardens
voucher_ids:
  - vo_123
  - vo_345

Parameters

Name	In	Type	Required	Description
body	body	object	true	none
» currency	body	string	false	Information about the currency the event series is configured to use
» description	body	string¦null	false	Description of the event series
» name	body	string	true	Name of the event series
» postal_code	body	string	false	Event series postal code
» venue	body	string	false	Venue name
» voucher_ids	body	[string]	false	List of applicable voucher IDs

Enumerated Values

Parameter	Value
» currency	gbp
» currency	usd
» currency	eur
» currency	sgd
» currency	aud
» currency	brl
» currency	cad
» currency	czk
» currency	dkk
» currency	hkd
» currency	huf
» currency	ils
» currency	jpy
» currency	myr
» currency	mxn
» currency	nok
» currency	nzd
» currency	php
» currency	pln
» currency	rub
» currency	sek
» currency	chf
» currency	twd
» currency	thb
» currency	try

Example responses

201 Response

{
  "object": "event_series",
  "id": "es_1",
  "access_code": null,
  "call_to_action": "Buy tickets / Join the guestlist",
  "currency": "gbp",
  "default_ticket_groups": [
    {
      "id": "tg_21099",
      "max_per_order": null,
      "name": "April 20th",
      "sort_order": 50050,
      "ticket_ids": [
        "tt_230625",
        "tt_230626"
      ]
    },
    {
      "id": "tg_21100",
      "max_per_order": null,
      "name": "April 21st",
      "sort_order": 50100,
      "ticket_ids": [
        "tt_230631",
        "tt_230632"
      ]
    }
  ],
  "default_ticket_types": [
    {
      "object": "ticket_type",
      "id": "tt_230625",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21099",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.20 Adult (13-61) - Presale",
      "price": 800,
      "status": "hidden",
      "sort_order": 50050,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 5000,
      "quantity_total": 15000
    },
    {
      "object": "ticket_type",
      "id": "tt_230626",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21099",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.20 Senior (62+) - Presale",
      "price": 600,
      "status": "on_sale",
      "sort_order": 50051,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 2000,
      "quantity_total": 12000
    },
    {
      "object": "ticket_type",
      "id": "tt_230631",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21100",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.21 Adult (13-61) - Presale",
      "price": 800,
      "status": "on_sale",
      "sort_order": 50100,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 4000,
      "quantity_total": 14000
    },
    {
      "object": "ticket_type",
      "id": "tt_230632",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21100",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.21 Senior (62+) - Presale",
      "price": 600,
      "status": "on_sale",
      "sort_order": 50101,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 1000,
      "quantity_total": 11000
    }
  ],
  "description": null,
  "images": {
    "header": "https://d37ecpm5it19bz.cloudfront.net/c_crop,dpr_1.0,h_1921,q_100,w_1922,x_479,y_0/c_scale,g_center,h_326,q_85,w_1024/v1/stitching/userfiles/acfi9eknr1vur6wguu5s.jpg",
    "thumbnail": "https://d37ecpm5it19bz.cloudfront.net/c_crop,dpr_1.0,h_1921,q_100,w_1922,x_479,y_0/c_scale,h_108,q_85,w_108/v1/stitching/userfiles/acfi9eknr1vur6wguu5s.jpg"
  },
  "name": "Hackney Downs 2020 Tulip Festival",
  "next_occurrence_date": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 10:30 PM",
    "iso": "2020-05-01T22:30:00+01:00",
    "time": "22:30",
    "timezone": "+01:00",
    "unix": 1588368600
  },
  "online_event": "false",
  "payment_methods": [
    {
      "external_id": null,
      "id": "pm_6687",
      "instructions": "Pay when you arrive to festival",
      "name": "Pay on the door",
      "type": "offline"
    },
    {
      "external_id": "seller222@example.com",
      "id": "pm_6691",
      "instructions": null,
      "name": null,
      "type": "paypal"
    }
  ],
  "private": "false",
  "status": "published",
  "timezone": "Europe/London",
  "total_occurrences": 20,
  "upcoming_occurrences": 5,
  "url": "https://www.tickettailor.com/events/flowerfestival/40980",
  "venue": {
    "name": "Flower festival gardens",
    "postal_code": "SW1 3BR"
  },
  "voucher_ids": [
    "vo_123",
    "vo_345",
    "vo_567"
  ]
}

Response Schema

Status Code 201

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the event series
» access_code	string¦null	Code to access a protected event series
» call_to_action	string	Call to action text used on the event series page
» created_at	object	Date and time when the event series were created
»» date	string	ISO-8601 date for the end of the event
»» formatted	string	A formatted date string for the end of the event
»» iso	string	ISO-8601 date and time for the end of the event
»» time	string	Time of the end of the event
»» timezone	string	Timezone offset for the end of the event
»» unix	integer	Unix timestamp for for the end of the event
» currency	string	Information about the currency the event series is configured to use
» default_ticket_groups	[any]	Ticket groups that are not overridden
»» id	string	A unique ticket group identifier
»» max_per_order	integer	Maximum number of ticket types that this group can sell
»» name	string	Name of the ticket types group
»» sort_order	integer	Sort index of the group in the UI
»» ticket_ids	[any]	Unique identifiers of ticket type ids that belong to this group
»»» id	string	none
» default_ticket_types	[TicketType]¦null	Ticket types that are not overridden
»» object	string	none
»» id	string	A unique identifier for the ticket type
»» access_code	string¦null	Code to access a hidden ticket
»» booking_fee	integer	Optional booking fee which is charged per ticket type to the customer and the funds are paid to you. We would recommend charging no more than 10% of the ticket price.
»» description	string¦null	none
»» group_id	string¦null	ID of the group this ticket type belongs to
»» has_overrides	string	Specifies whether the ticket type has overrides
»» max_per_order	integer	Maximum number of ticket types you can select per order
»» min_per_order	integer	Minimum number of ticket types you can select per order
»» name	string	Name of the ticket type
»» override_id	string	The ID of the override associated with the ticket type
»» price	integer	Cost of the ticket type
»» status	string	Status of the ticket type
»» sort_order	integer	Sort index of ticket type in the UI
»» type	string	none
»» quantity	integer	Number available for purchase
»» quantity_held	integer	Number held
»» quantity_issued	integer	Number issued
»» quantity_total	integer	Total number including issued and still available
» description	string¦null	Description of the event series
» images	object	Imagages that have been uploaded to this event series
»» header	string	Image URL of the header image used on the event series page
»» thumbnail	string	Image URL of the thumbnail used on the event series page
» name	string	Name of the event series
» next_occurrence_date	object	Date and time when the next event in the series happens
»» date	string	ISO-8601 date for the end of the event
»» formatted	string	A formatted date string for the end of the event
»» iso	string	ISO-8601 date and time for the end of the event
»» time	string	Time of the end of the event
»» timezone	string	Timezone offset for the end of the event
»» unix	integer	Unix timestamp for for the end of the event
» online_event	string	Returns whether or not the event is online
» payment_methods	[any]	An array of payment methods
»» external_id	string	A unique identifier for the payment method
»» id	string	A unique identifier for internal payment methods
»» type	string	The type of payment method
»» name	string	Name of the payment method
»» instructions	string	Instructions for the customer on how to pay. Used for offline payments.
» private	string	Returns whether or not the event is private
» status	string	Status of the event
» timezone	string	TZ format timezone string
» total_occurrences	integer	Total number of time the event series occurs
» upcoming_occurrences	integer	The number of upcoming occurrences of the event series
» url	string	Event series URL
» venue	object	none
»» name	string	Name of the venue
»» postal_code	string	Postal code of the venue
» voucher_ids	[string]	List of voucher IDs

Enumerated Values

Property	Value
currency	gbp
currency	usd
currency	eur
currency	sgd
currency	aud
currency	brl
currency	cad
currency	czk
currency	dkk
currency	hkd
currency	huf
currency	ils
currency	jpy
currency	myr
currency	mxn
currency	nok
currency	nzd
currency	php
currency	pln
currency	rub
currency	sek
currency	chf
currency	twd
currency	thb
currency	try
has_overrides	true
has_overrides	false
status	on_sale
status	sold_out
status	unavailable
status	hidden
status	admin_only
status	locked
type	paid
type	free
online_event	true
online_event	false
type	stripe
type	paypal
type	offline
private	true
private	false
status	draft
status	published
status	sales_closed

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Create an event

Code samples

# You can also use wget
curl -X POST /v1/event_series/{event_series_id}/events \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/event_series/{event_series_id}/events', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/event_series/{event_series_id}/events', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/event_series/{event_series_id}/events', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/event_series/{event_series_id}/events

For the given event series ID, create a new event

Body parameter

end_date: 2022-10-22
end_time: 23:15:00
hidden: false
start_date: 2022-10-21
start_time: 19:15:00
unavailable: true
unavailable_status: This event is not available yet

Parameters

Name	In	Type	Required	Description
event_series_id	path	string	true	The unique identifier for the event series
body	body	object	true	none
» end_date	body	string	true	Event end date in the YYYY-MM-dd format
» end_time	body	string	false	Event end time in the HH:ii:ss format
» hidden	body	boolean	false	True, if the event is set to hidden. False otherwise
» start_date	body	string	true	Event start date in the YYYY-MM-dd format
» start_time	body	string	false	Event start time in the HH:ii:ss format
» unavailable	body	boolean	false	True, if the event is set to unavailable. False otherwise
» unavailable_status	body	string	false	Optional custom status message when the event is set to unavailable

Enumerated Values

Parameter	Value
» hidden	true
» hidden	false
» unavailable	true
» unavailable	false

Example responses

201 Response

{
  "object": "event",
  "id": "ev_1",
  "end": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 10:30 PM",
    "iso": "2020-05-01T22:30:00+01:00",
    "time": "22:30",
    "timezone": "+01:00",
    "unix": 1588368600
  },
  "event_series_id": "es_1",
  "hidden": "true",
  "override_id": "ov_123",
  "start": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 6:00 PM",
    "iso": "2020-05-01T18:00:00+01:00",
    "time": "18:00",
    "timezone": "+01:00",
    "unix": 1588352400
  },
  "tickets_available": "true",
  "ticket_groups": [
    {
      "id": "tg_21099",
      "max_per_order": null,
      "name": "April 20th",
      "sort_order": 50050,
      "ticket_ids": [
        "tt_230625",
        "tt_230626"
      ]
    },
    {
      "id": "tg_21100",
      "max_per_order": null,
      "name": "April 21st",
      "sort_order": 50100,
      "ticket_ids": [
        "tt_230631",
        "tt_230632"
      ]
    }
  ],
  "ticket_types": [
    {
      "object": "ticket_type",
      "id": "tt_230625",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21099",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.20 Adult (13-61) - Presale",
      "price": 800,
      "status": "hidden",
      "sort_order": 50050,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 5000,
      "quantity_total": 15000
    },
    {
      "object": "ticket_type",
      "id": "tt_230626",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21099",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.20 Senior (62+) - Presale",
      "price": 600,
      "status": "on_sale",
      "sort_order": 50051,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 2000,
      "quantity_total": 12000
    }
  ],
  "total_issued_tickets": 5,
  "unavailable": "true",
  "unavailable_status": "This event occurrence is not available"
}

Response Schema

Status Code 201

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the event occurrence
» end	object	The end date and time for the event
»» date	string	ISO-8601 date for the end of the event
»» formatted	string	A formatted date string for the end of the event
»» iso	string	ISO-8601 date and time for the end of the event
»» time	string	Time of the end of the event
»» timezone	string	Timezone offset for the end of the event
»» unix	integer	Unix timestamp for for the end of the event
» event_series_id	string	A unique identifier for the associated event series
» hidden	string	True, if event is set to hidden
» override_id	string¦null	A unique identifier for the associated override
» start	object	The start date and time for the event
»» date	string	ISO-8601 date for the start of the event
»» formatted	string	A formatted date string for the start of the event
»» iso	string	ISO-8601 date and time for the start of the event
»» time	string	Time of the start of the event
»» timezone	string	Timezone offset for the start of the event
»» unix	integer	Unix timestamp for the start of the event
» tickets_available	string¦null	Are there any ticket types available?
» ticket_groups	[any]	none
»» id	string	A unique ticket group identifier
»» max_per_order	integer	Maximum number of ticket types that this group can sell
»» name	string	Name of the ticket types group
»» sort_order	integer	Sort index of the group in the UI
»» ticket_ids	[any]	Unique identifiers of ticket type ids that belong to this group
»»» id	string	none
» ticket_types	[TicketType]¦null	none
»» object	string	none
»» id	string	A unique identifier for the ticket type
»» access_code	string¦null	Code to access a hidden ticket
»» booking_fee	integer	Optional booking fee which is charged per ticket type to the customer and the funds are paid to you. We would recommend charging no more than 10% of the ticket price.
»» description	string¦null	none
»» group_id	string¦null	ID of the group this ticket type belongs to
»» has_overrides	string	Specifies whether the ticket type has overrides
»» max_per_order	integer	Maximum number of ticket types you can select per order
»» min_per_order	integer	Minimum number of ticket types you can select per order
»» name	string	Name of the ticket type
»» override_id	string	The ID of the override associated with the ticket type
»» price	integer	Cost of the ticket type
»» status	string	Status of the ticket type
»» sort_order	integer	Sort index of ticket type in the UI
»» type	string	none
»» quantity	integer	Number available for purchase
»» quantity_held	integer	Number held
»» quantity_issued	integer	Number issued
»» quantity_total	integer	Total number including issued and still available
» total_issued_tickets	integer	Total number of issued tickets
» unavailable	string	True, if event is set to unavailable
» unavailable_status	string¦null	Optional custom status message when event is set to be unavailable

Enumerated Values

Property	Value
hidden	true
hidden	false
tickets_available	true
tickets_available	false
has_overrides	true
has_overrides	false
status	on_sale
status	sold_out
status	unavailable
status	hidden
status	admin_only
status	locked
type	paid
type	free
unavailable	true
unavailable	false

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Change event series status

Code samples

# You can also use wget
curl -X POST /v1/event_series/{event_series_id}/status \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/event_series/{event_series_id}/status', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/event_series/{event_series_id}/status', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/event_series/{event_series_id}/status', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/event_series/{event_series_id}/status

For the given event series ID, change its status

Body parameter

status: DRAFT

Parameters

Name	In	Type	Required	Description
event_series_id	path	string	true	The unique identifier for the event series
body	body	object	true	none
» status	body	string	true	New event series status

Enumerated Values

Parameter	Value
» status	DRAFT
» status	PUBLISHED
» status	CLOSE_SALES

Example responses

200 Response

{
  "object": "event_series",
  "id": "es_1",
  "access_code": null,
  "call_to_action": "Buy tickets / Join the guestlist",
  "currency": "gbp",
  "default_ticket_groups": [
    {
      "id": "tg_21099",
      "max_per_order": null,
      "name": "April 20th",
      "sort_order": 50050,
      "ticket_ids": [
        "tt_230625",
        "tt_230626"
      ]
    },
    {
      "id": "tg_21100",
      "max_per_order": null,
      "name": "April 21st",
      "sort_order": 50100,
      "ticket_ids": [
        "tt_230631",
        "tt_230632"
      ]
    }
  ],
  "default_ticket_types": [
    {
      "object": "ticket_type",
      "id": "tt_230625",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21099",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.20 Adult (13-61) - Presale",
      "price": 800,
      "status": "hidden",
      "sort_order": 50050,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 5000,
      "quantity_total": 15000
    },
    {
      "object": "ticket_type",
      "id": "tt_230626",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21099",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.20 Senior (62+) - Presale",
      "price": 600,
      "status": "on_sale",
      "sort_order": 50051,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 2000,
      "quantity_total": 12000
    },
    {
      "object": "ticket_type",
      "id": "tt_230631",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21100",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.21 Adult (13-61) - Presale",
      "price": 800,
      "status": "on_sale",
      "sort_order": 50100,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 4000,
      "quantity_total": 14000
    },
    {
      "object": "ticket_type",
      "id": "tt_230632",
      "access_code": null,
      "booking_fee": 0,
      "description": null,
      "group_id": "tg_21100",
      "max_per_order": 100,
      "min_per_order": 1,
      "name": "4.21 Senior (62+) - Presale",
      "price": 600,
      "status": "on_sale",
      "sort_order": 50101,
      "type": "paid",
      "quantity": 10000,
      "quantity_held": 0,
      "quantity_issued": 1000,
      "quantity_total": 11000
    }
  ],
  "description": null,
  "images": {
    "header": "https://d37ecpm5it19bz.cloudfront.net/c_crop,dpr_1.0,h_1921,q_100,w_1922,x_479,y_0/c_scale,g_center,h_326,q_85,w_1024/v1/stitching/userfiles/acfi9eknr1vur6wguu5s.jpg",
    "thumbnail": "https://d37ecpm5it19bz.cloudfront.net/c_crop,dpr_1.0,h_1921,q_100,w_1922,x_479,y_0/c_scale,h_108,q_85,w_108/v1/stitching/userfiles/acfi9eknr1vur6wguu5s.jpg"
  },
  "name": "Hackney Downs 2020 Tulip Festival",
  "next_occurrence_date": {
    "date": "2020-05-01",
    "formatted": "Fri 1 May 2020 10:30 PM",
    "iso": "2020-05-01T22:30:00+01:00",
    "time": "22:30",
    "timezone": "+01:00",
    "unix": 1588368600
  },
  "online_event": "false",
  "payment_methods": [
    {
      "external_id": null,
      "id": "pm_6687",
      "instructions": "Pay when you arrive to festival",
      "name": "Pay on the door",
      "type": "offline"
    },
    {
      "external_id": "seller222@example.com",
      "id": "pm_6691",
      "instructions": null,
      "name": null,
      "type": "paypal"
    }
  ],
  "private": "false",
  "status": "published",
  "timezone": "Europe/London",
  "total_occurrences": 20,
  "upcoming_occurrences": 5,
  "url": "https://www.tickettailor.com/events/flowerfestival/40980",
  "venue": {
    "name": "Flower festival gardens",
    "postal_code": "SW1 3BR"
  },
  "voucher_ids": [
    "vo_123",
    "vo_345",
    "vo_567"
  ]
}

Response Schema

Status Code 200

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the event series
» access_code	string¦null	Code to access a protected event series
» call_to_action	string	Call to action text used on the event series page
» created_at	object	Date and time when the event series were created
»» date	string	ISO-8601 date for the end of the event
»» formatted	string	A formatted date string for the end of the event
»» iso	string	ISO-8601 date and time for the end of the event
»» time	string	Time of the end of the event
»» timezone	string	Timezone offset for the end of the event
»» unix	integer	Unix timestamp for for the end of the event
» currency	string	Information about the currency the event series is configured to use
» default_ticket_groups	[any]	Ticket groups that are not overridden
»» id	string	A unique ticket group identifier
»» max_per_order	integer	Maximum number of ticket types that this group can sell
»» name	string	Name of the ticket types group
»» sort_order	integer	Sort index of the group in the UI
»» ticket_ids	[any]	Unique identifiers of ticket type ids that belong to this group
»»» id	string	none
» default_ticket_types	[TicketType]¦null	Ticket types that are not overridden
»» object	string	none
»» id	string	A unique identifier for the ticket type
»» access_code	string¦null	Code to access a hidden ticket
»» booking_fee	integer	Optional booking fee which is charged per ticket type to the customer and the funds are paid to you. We would recommend charging no more than 10% of the ticket price.
»» description	string¦null	none
»» group_id	string¦null	ID of the group this ticket type belongs to
»» has_overrides	string	Specifies whether the ticket type has overrides
»» max_per_order	integer	Maximum number of ticket types you can select per order
»» min_per_order	integer	Minimum number of ticket types you can select per order
»» name	string	Name of the ticket type
»» override_id	string	The ID of the override associated with the ticket type
»» price	integer	Cost of the ticket type
»» status	string	Status of the ticket type
»» sort_order	integer	Sort index of ticket type in the UI
»» type	string	none
»» quantity	integer	Number available for purchase
»» quantity_held	integer	Number held
»» quantity_issued	integer	Number issued
»» quantity_total	integer	Total number including issued and still available
» description	string¦null	Description of the event series
» images	object	Imagages that have been uploaded to this event series
»» header	string	Image URL of the header image used on the event series page
»» thumbnail	string	Image URL of the thumbnail used on the event series page
» name	string	Name of the event series
» next_occurrence_date	object	Date and time when the next event in the series happens
»» date	string	ISO-8601 date for the end of the event
»» formatted	string	A formatted date string for the end of the event
»» iso	string	ISO-8601 date and time for the end of the event
»» time	string	Time of the end of the event
»» timezone	string	Timezone offset for the end of the event
»» unix	integer	Unix timestamp for for the end of the event
» online_event	string	Returns whether or not the event is online
» payment_methods	[any]	An array of payment methods
»» external_id	string	A unique identifier for the payment method
»» id	string	A unique identifier for internal payment methods
»» type	string	The type of payment method
»» name	string	Name of the payment method
»» instructions	string	Instructions for the customer on how to pay. Used for offline payments.
» private	string	Returns whether or not the event is private
» status	string	Status of the event
» timezone	string	TZ format timezone string
» total_occurrences	integer	Total number of time the event series occurs
» upcoming_occurrences	integer	The number of upcoming occurrences of the event series
» url	string	Event series URL
» venue	object	none
»» name	string	Name of the venue
»» postal_code	string	Postal code of the venue
» voucher_ids	[string]	List of voucher IDs

Enumerated Values

Property	Value
currency	gbp
currency	usd
currency	eur
currency	sgd
currency	aud
currency	brl
currency	cad
currency	czk
currency	dkk
currency	hkd
currency	huf
currency	ils
currency	jpy
currency	myr
currency	mxn
currency	nok
currency	nzd
currency	php
currency	pln
currency	rub
currency	sek
currency	chf
currency	twd
currency	thb
currency	try
has_overrides	true
has_overrides	false
status	on_sale
status	sold_out
status	unavailable
status	hidden
status	admin_only
status	locked
type	paid
type	free
online_event	true
online_event	false
type	stripe
type	paypal
type	offline
private	true
private	false
status	draft
status	published
status	sales_closed

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Create a ticket type for event series

Code samples

# You can also use wget
curl -X POST /v1/event_series/{event_series_id}/ticket_types \
  -u 'sk_1000_1000_VGlja2V0VGFpbG9y:'
  -H 'Content-Type: application/x-www-form-urlencoded' \
  -H 'Accept: application/json'

<?php

require 'vendor/autoload.php';

$headers = [
    'Content-Type' => 'application/x-www-form-urlencoded',
    'Accept' => 'application/json',

    ];

$client = new \GuzzleHttp\Client([
   'auth' => [
       'sk_1000_1000_VGlja2V0VGFpbG9y',
       ''
   ]
]);

// Define array of request body.
$request_body = [];

try {
    $response = $client->request('POST','/v1/event_series/{event_series_id}/ticket_types', [
        'headers' => $headers,
        'form_params' => $request_body,
       ]
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/x-www-form-urlencoded',
  'Accept' => 'application/json'
}

params = {:event_id => "ev_1", :ticket_type_id => "tt_230656", :email => "john@example.com", :full_name => "John Doe"}

resource = RestClient::Resource.new('/v1/event_series/{event_series_id}/ticket_types', :user => 'sk_1000_1000_VGlja2V0VGFpbG9y', :password =>  '' )
response = resource.post(params, :headers => headers)

parsedResponse = JSON.parse(response)

import requests
headers = {
  'Content-Type': 'application/x-www-form-urlencoded',
  'Accept': 'application/json'
}

params = {"event_id": "ev_1", "ticket_type_id": "tt_230656", "email": "john@example.com", "full_name": "John Doe"}

response = requests.post('/v1/event_series/{event_series_id}/ticket_types', data=params, auth=('sk_1000_1000_VGlja2V0VGFpbG9y', ''), headers=headers)

print response.json()

POST /v1/event_series/{event_series_id}/ticket_types

For the given event series ID, create a ticket type

Body parameter

access_code: secret_code_123
booking_fee: 155
description: General admission ticket
discounts:
  - id_123
  - di_456
name: General Admission
price: 600
quantity: 55
status: ON_SALE

Parameters

Name	In	Type	Required	Description
event_series_id	path	string	true	The unique identifier for the event series
body	body	object	true	none
» access_code	body	string	false	Code to access a hidden ticket
» booking_fee	body	integer	false	Optional booking fee which is charged per ticket type to the customer and the funds are paid to you. We would recommend charging no more than 10% of the ticket price.
» description	body	string	false	Description of the ticket type
» discounts	body	[string]	false	List of associated discount IDs
» name	body	string	true	Name of the ticket type
» price	body	integer	true	Cost of the ticket type
» quantity	body	integer	true	Number of ticket types available for purchase
» status	body	string	false	Event series status

Enumerated Values

Parameter	Value
» status	ON_SALE
» status	SOLD_OUT
» status	UNAVAILABLE
» status	HIDDEN
» status	ADMIN_ONLY
» status	LOCKED

Example responses

201 Response

{
  "object": "ticket_type",
  "id": "tt_230656",
  "access_code": null,
  "booking_fee": 0,
  "description": null,
  "group_id": "tg_21103",
  "has_overrides": "true",
  "max_per_order": 100,
  "min_per_order": 1,
  "name": "4.24 Child (3-12)- Day of event",
  "override_id": "ov_11",
  "price": 600,
  "status": "on_sale",
  "sort_order": 50255,
  "type": "paid",
  "quantity": 10000,
  "quantity_held": 10,
  "quantity_issued": 700,
  "quantity_total": 10710
}

Response Schema

Status Code 201

Name	Type	Description
» object	string	none
» id	string	A unique identifier for the ticket type
» access_code	string¦null	Code to access a hidden ticket
» booking_fee	integer	Optional booking fee which is charged per ticket type to the customer and the funds are paid to you. We would recommend charging no more than 10% of the ticket price.
» description	string¦null	none
» group_id	string¦null	ID of the group this ticket type belongs to
» has_overrides	string	Specifies whether the ticket type has overrides
» max_per_order	integer	Maximum number of ticket types you can select per order
» min_per_order	integer	Minimum number of ticket types you can select per order
» name	string	Name of the ticket type
» override_id	string	The ID of the override associated with the ticket type
» price	integer	Cost of the ticket type
» status	string	Status of the ticket type
» sort_order	integer	Sort index of ticket type in the UI
» type	string	none
» quantity	integer	Number available for purchase
» quantity_held	integer	Number held
» quantity_issued	integer	Number issued
» quantity_total	integer	Total number including issued and still available

Enumerated Values

Property	Value
has_overrides	true
has_overrides	false
status	on_sale
status	sold_out
status	unavailable
status	hidden
status	admin_only
status	locked
type	paid
type	free

Status Code default

Name	Type	Description
» status	integer	Http status code
» error_code	string	Readable error code
» message	string	Detailed error message
» errors	[object]	Validation errors if POST request was sent. Otherwise not present.
»» field	string	Field name that failed validation
»» messages	[string]	Validation error message

Webhooks

Introduction

Webhooks can be used to send updates to clients when data in Ticket Tailor has changed. After you have subscribed to a webhook, your app will receive updates, instead of having to continuously poll API for changes.

Configuration

Go to: Settings > API > Webhooks

• Select type of event that triggers the webhook.
• Enter a valid URL that will receive the webhook data.

Webhooks are triggered by events in Ticket Tailor. At the moment we support the following events:

Order

Event	Description
Created	Fires a webhook when an order is created.
Updated	Fires a webhook when an order is updated. This includes cancelling an order.

Issued ticket

Event	Description
Created	Fires a webhook when an issued ticket is created.
Updated	Fires a webhook when an issued ticket is updated. This includes voiding issued tickets.

Event

Event	Description
Created	Fires a webhook when an event is created.
Updated	Fires a webhook when an event is updated.
Deleted	Fires a webhook when an event is deleted.

Structure

Webhook requests are application/json POST requests with the following data structure:

• id: idempotent key for the webhook request.
• created_at: date time in UTC when the event was generated.
• event: type of event that triggered the webhook.
• resource_url: api url of the resource affected by the change.
• payload: the changed resource.

It is good practice to make clients idempotent in case webhooks are sent more than once. You can track ids of already processed requests to not execute tasks more than once.

Security

<?php

$sharedSecret = 'ABCD123';
$body = file_get_contents('php://input');
$headerParts = explode(',', $_SERVER['HTTP_TICKETTAILOR_WEBHOOK_SIGNATURE']);
$timestamp = explode('=', $headerParts[0])[1];
$signature = explode('=', $headerParts[1])[1];

$hash = hash_hmac('sha256', $timestamp . $body, $sharedSecret);
if (! hash_equals($hash, $signature)) {
    throw new \Exception('Invalid signature');
}

$tolerance = 60 * 5; // 5 minutes
if ((time() - $timestamp) > $tolerance) {
    throw new \Exception('Webhook is out of date');
}

sharedSecret = 'ABCD123'
headerParts = request.headers['TicketTailor-Webhook-Signature'].split(',')
timestamp = headerParts[0].split('=')[1]
signature = headerParts[1].split('=')[1]

hash = OpenSSL::HMAC.hexdigest(
  OpenSSL::Digest.new('sha256'), sharedSecret, timestamp + request.body.string
)

if ActiveSupport::SecurityUtils.secure_compare(signature, hash)
  logger.info 'Valid signature'
else
  logger.info 'Invalid signature'
end

tolerance = 60 * 5 # 5 minutes
if Time.now.to_i - timestamp.to_i > tolerance
  logger.info 'Out of date'
end

sharedSecret = 'ABCD123'

headerParts = request.headers.get('TicketTailor-Webhook-Signature').split(',')
timestamp = headerParts[0].split('=')[1]
signature = headerParts[1].split('=')[1]
requestBody = request.data

newSignature = hmac.new(
    key=sharedSecret,
    msg=timestamp + requestBody,
    digestmod=hashlib.sha256
)

if hmac.compare_digest(newSignature.hexdigest(), str(signature)):
    logging.info("Valid signature")
else:
    logging.error("Invalid signature")

tolerance = 60 * 5 # 5 mintues
if time.time() - int(timestamp) > tolerance:
    logging.error("Out of date")

Webhook requests are signed using a shared secret. You can find this in the webooks dashboard. The resulting signature with signing timestamp is sent with the request in Tickettailor-Webhook-Signature header. We recommend to verify that the request is sent from Ticket Tailor. To do this, you must generate a HMAC-SHA256 signature of the request payload combined with the timestamp, compare it with the sent signature from Ticket Tailor, and verify they match.

We also recommend to invalidate webhooks received where the sent timestamp is older than 5 minutes.

See the code examples of how to verify webhook request.

Retry Strategy

Webhook calls are retried with exponential backoff over a 72 hour period. We mark a webhook as failed immediately when we receive redirect response or network error.

You can see all sent webhooks, their status and next delivery due date on the webhook history page.

Go to: Settings > API > Webhooks > Select "History" from webhook subscription actions dropdown menu.

Retry	Interval
01	Immediately
02	00:00:16
03	00:01:21
04	00:04:16
05	00:10:25
06	00:21:36
07	00:40:01
08	01:08:16
09	01:49:21
10	02:46:40
11	04:04:01
12	05:45:36
13	07:56:01
14	10:40:16
15	14:03:45
16	18:12:16
17	23:12:01
18	29:09:36
19	36:12:01
20	44:26:40
21	54:01:21
22	65:04:16

NOTE if a webhook continuously fails for 5 days, we will send warning email regarding disabling the webhook, and disable webhook if it continuously fails for 10 days. It will then have to be manually re-enabled by you in the Webhooks dashboard.

Testing

As webhooks need a public URL, it can be difficult to test your integration when developing locally. To overcome this issue we suggest two ways to test your webhooks:

• Webhook.site - a service you can point your webhook subscriptions to, and inspect the sent data.
• Ngrok - utility for setting up a tunnel between a server running on localhost and a public URL. When you run ngrok locally, it will give you an unique public URL you could point your webhook subscriptions to. Webhooks then will be sent straight through to your local machine.