Updated issued ticket

Webhook 

ISSUED_TICKET.UPDATED webhook triggered when existing issued ticket is updated.

Request

application/json

Body

idstring

A unique identifier for the webhook history

Example: wh_15

created_atstring

Datetime of the webhook request

Example: 2025-01-01 10:00:00

eventstring

Webhook subscription event

Example: ISSUED_TICKET.UPDATED

resource_urlstring

API link to the issued ticket

Example: https://api.tickettailor.com/v1/issued_tickets/it_50198

payload object

objectstringrequired

idstringrequired

A unique identifier for the issued ticket

add_on_idstringnullable

A unique identifier for the associated product

barcodestringrequired

Barcode text value

barcode_urlstringrequired

URL to barcode image

checked_instringrequired

Returns whether or not issued ticket is checked in

Possible values: [true, false]

created_atintegerrequired

Timestamp when issued ticket was created

custom_questions undefined[]required

Buyer provided answers to custom questions in checkout

Array [

questionstring

answerstringnullable

]

descriptionstringrequired

emailstringnullablerequired

The order email address

event_idstringrequired

ID of the event issued ticket belongs to

event_series_idstringrequired

ID of the event series the issued ticket belongs to

group_ticket_barcodestringnullablerequired

Barcode for group ticket, if it is part of one

referencestringnullablerequired

An external reference for imported tickets (via the API or Dashboard)

full_namestringnullablerequired

Full name of attendee

first_namestringnullablerequired

First name of attendee

last_namestringnullablerequired

Last name of attendee

reservationstringnullablerequired

Reservation from seating chart where applicable

statusstringrequired

Possible values: [valid, void]

sourcestringnullablerequired

Possible values: [api, dashboard_import]

ticket_type_idstringnullablerequired

ID of the ticket type

updated_atintegerrequired

Timestamp when issued ticket was last updated

voided_atintegernullablerequired

Timestamp when issued ticket was voided

order_idstringnullablerequired

A unique identifier for the order

qr_code_urlstringrequired

URL to QR code image

Responses

200

Return a 200 status to indicate that the data was received successfully

Request Collapse all

Body

{
  "id": "wh_15",
  "created_at": "2025-01-01 10:00:00",
  "event": "ISSUED_TICKET.UPDATED",
  "resource_url": "https://api.tickettailor.com/v1/issued_tickets/it_50198",
  "payload": {
    "object": "issued_ticket",
    "id": "it_50198",
    "add_on_id": null,
    "barcode": "al4R5",
    "barcode_url": "https://www.tickettailor.com/userfiles/cache/barcode/qr/attendee/50198/42bf63ef2a055b91a62f",
    "checked_in": "false",
    "created_at": 1587042697,
    "custom_questions": [],
    "description": "Free ticket",
    "email": "john@example.com",
    "event_id": "ev_40980",
    "event_series_id": "es_596",
    "group_ticket_barcode": null,
    "reference": "my reference code",
    "full_name": null,
    "first_name": null,
    "last_name": null,
    "status": "valid",
    "source": "api",
    "ticket_type_id": "tt_230656",
    "updated_at": 1587042697,
    "voided_at": null,
    "order_id": "or_737352",
    "qr_code_url": "https://www.tickettailor.com/userfiles/cache/barcode/st/attendee/50198/42bf63ef2a055b91a62f"
  }
}