Retry
Webhook calls are retried with exponential backoff over a 72 hour period. We mark a webhook as failed immediately when we receive redirect response or network error.
You can see all sent webhooks, their status and next delivery due date on the webhook history page.
Go to: Settings > API > Webhooks > Select "History" from webhook subscription actions dropdown menu.
| Retry | Interval |
|---|---|
| 01 | Immediately |
| 02 | 00:00:16 |
| 03 | 00:01:21 |
| 04 | 00:04:16 |
| 05 | 00:10:25 |
| 06 | 00:21:36 |
| 07 | 00:40:01 |
| 08 | 01:08:16 |
| 09 | 01:49:21 |
| 10 | 02:46:40 |
| 11 | 04:04:01 |
| 12 | 05:45:36 |
| 13 | 07:56:01 |
| 14 | 10:40:16 |
| 15 | 14:03:45 |
| 16 | 18:12:16 |
| 17 | 23:12:01 |
| 18 | 29:09:36 |
| 19 | 36:12:01 |
| 20 | 44:26:40 |
| 21 | 54:01:21 |
| 22 | 65:04:16 |
NOTE if a webhook continuously fails for 5 days, we will send warning email regarding disabling the webhook, and disable webhook if it continuously fails for 10 days. It will then have to be manually re-enabled by you in the Webhooks dashboard.